Roberta Lee Email & Phone Number

Participated in regular drills involving mass casualty scenarios in order to maintain proficiency in triage skills.Collaborated with healthcare professionals from other disciplines to provide comprehensive care for patients.Administered medications, monitored vital signs and managed patient care plans.Managed supplies inventory including drugs, medical supplies, equipment maintenance and replenishment of stock levels.Conducted physical examinations, collected samples, and performed diagnostic tests on patients.Followed infection control and safety procedures to carry out phlebotomy functions.Performed administrative duties such as documenting patient visits, filing paperwork, completing reports.Administered drugs, orally, and by injection and performed intravenous procedures.Operated equipment, such as electrocardiograms (EKGs), external defibrillators, and bag valve mask resuscitators, in advanced life support environments.Used medical or administrative knowledge to explain to patients their treatment plans.Administered first aid treatment or life support care to sick or injured persons.

Maintained accurate medical records for all patients, including documentation of test results, diagnoses, and treatments.Observed patient's responses, reactions, and changes to medications.Lifted and assisted others to lift patients to move them on and off beds, wheelchairs, adaptive equipment, examination tables, surgical tables, and stretchers.Handled customer complaints and inquiries in a courteous and efficient manner.Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.Developed strong customer relationships and loyalty through effective communication.Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues.Investigated and researched issues to determine root causes and appropriate resolution methods.Maintained logs and documentation to detail key information regarding incoming and outgoing calls.Complied with corporate and regulatory policies regarding information confidentiality and privacy.Performed data entry tasks accurately and in a timely manner.