Roberta Trembley Email & Phone Number

As member of the Disaster Assistance Response team, I was tasked with managing and deploying 60+ clinicians to 20+ sites throughout the US in response to COVID-19 outbreaks as well as other humanitarian efforts including hurricane response.I collaborated with local, state, and federal government agencies to provide disaster assistance, humanitarian relief, and additional physicians. I also oversaw staffing and travel logistics efforts to ensure timely, efficient, and cost-effective deployments.Some of my additional contributions include:➥ Successfully raised $20MM+ from billable hours over 1.5 years. ➥ Implemented business continuity and disaster recovery plans to ensure preparedness for future events.➥ Staffed physicians for multiple emergencies including 3 hurricanes, a power grid failure, and natural disasters.➥ Deployed doctors to provide medical care and immunizations for Afghanistan refugees in New Mexico.➥ Managed scheduling and payroll administration efforts for each project.➥ Coordinated travel, lodging, and logistics to ensure deployments within the 48-hour response window.

As Operations Manager, I am accountable for orchestrating healthcare provider placement efforts, deploying physicians at 100+ partner hospitals to fill short-term staffing needs. To carry out my mandate, I partner with site leadership to fill open roles, overseeing contracting, credentialing, travel coordination, and logistics management efforts to ensure seamless clinician deployments.Some of my key contributions include:➥ Successfully staffed approximately 7K hours each month.➥ Developed 3-9-month rolling forecasts for each site to plan staffing needs.➥ Led monthly operations meetings with national and regional leaders, collaborating on monthly performance reviews and reports.➥ Produced performance and deployment reports to inform strategic decisions.➥ Developed standard tools and processes to drive continuous program improvements.➥ Led the operations team to implement the company’s Global Health Initiative; developed and maintained strategic partnerships with global health organizations, participating in multiple international medical mission trips per year.➥ Collaborated with the Integration Management Office (IMO) Department to conduct startup evaluations.➥ Worked with recruiters, associate vendor coordinators, and credentialing teams to ensure job orders, facility requirements, and clinician assignments are clearly defined.➥ Partnered with the Regional Medical Director to conduct candidate presentations, secure job order approvals, and arrange clinical interviews for preliminary assessment.➥ Maintained ongoing communications with clients to ensure total alignment on open assignments, gaps, schedules, candidate supply, and contract start and end dates.

I redesigned improved onboarding processes impacting a team of 400+ traveling clinicians. I also ensured clinicians were fully trained, supported, and smoothly integrated into Envision’s culture and work environment.Some of my contributions include:➥ Conducted 1:1 training sessions to close knowledge/skill gaps.➥ Developed SAP Concur training materials to provide users with a strong foundation in travel booking and expense reporting.➥ Managed the travel team corporate card program.➥ Periodically troubleshot and resolved clinician issues.➥ Developed a process to resolve travel issues during after-hours.

Between 2019 and 2020, I supported candidate deployment efforts, onboarded guaranteed contract clinicians, and facilitated on-site scheduling with the operations manager. I also processed weekly expense reimbursements, reviewed weekly time sheet submissions for accuracy, and communicated with clinicians regarding payroll, scheduling, and credentialing.Some of my key contributions include:➥ Coached clinicians in corporate travel and expense policies.➥ Collaborated with credentialers, recruiters, and schedulers; ensured candidates were equipped with all the resources, training, and support to meet assignment expectations.➥ Provided exceptional customer service throughout the clinician onboarding and enrollment process.

Horsham, Pa

Between 2015 and 2019, I collaborated with C-level administrators and medical staff to ensure all credentialing requirements are met and facilitate new client onboarding/integration efforts.Some of my contributions include:➥ Worked with internal departments and the marketing team to deliver seamless provider onboarding experiences.➥ Assisted the Client Integration Recruiter with the onboarding of retained providers.➥ Initiated the risk review process and conducted reference checks for providers.➥ Worked with the marketing team to develop marketing pieces for new startups.

Horsham, Pa

I joined Envision Physician Services in 2014, where I implemented recruitment marketing initiatives.I employed internet advertisements, email campaigns, and social media platforms to recruit highly qualified talent for emergency medicine and hospital medicine roles.Some of my contributions include:➥ Marketed job opportunities and sourced candidates for physician and advanced practice professional job opportunities.➥ Coordinated events to network with candidates.➥ Maintained a proactive sourcing strategy (encompassing cold calls and email campaigns) to engage with top candidates.

Warrington, Pennsylvania

Plymouth Meeting, Pa

• Responsible for processing Requests for Quotes for Commercial Health Insurance in Southeastern PA Region for a team of approximately 3 to 5 Account Executives. • Prepares market analyses evaluating new market potential. Produces reports that include: weekly management report and flash figures, monthly budget analysis, monthly sales activity reports, and tracking and storing monthly systems production reports. • Prepares quote requests to underwriting including census summary, zip code analysis and plan design. • Generates and packages proposals and supporting information for presentations by sales/service team.• Direct Support for 2 Account Managers that service Employer Groups with 2 through 499 lives. • Installation and set-up of new groups, 2-499 lives. Group contact for first 30days after installation.• Broker support for regional key accounts for claims issues and benefit questions.

Plymouth Meeting, Pa

• Provide direct executive level support to Chief Medical Officer and Senior Vice President for Coventry Health Care Plan, and also to the Vice President and Executive Director for Eastern PA.• Effectively manage and prioritize calendars for both executives, scheduling both on-site and off-site meetings.• Provide secondary support for Corporate Health Services team which consists of 9 Directors and Vice Presidents and the Network Affairs (SEPA) team which consists of 4 Directors.• Assist in day to day operations of the Plymouth Meeting office with 25 employees• Handle all correspondence, distribute communications and follow-up in writing or verbally.• Make accommodation reservations, transportation, dining arrangements as necessary

•Provide training, sales coaching and support to consultant base of approximately 180 national sales consultants.•Collaborate with Scrub Party Division Manager in creating and writing a Training Manual which is distributed to all new sales consultants at time of sign up.•Produce monthly webinars to increase sales, provide essential product information and motivate. Organize and produce monthly newsletters, including layout, content and distribution.•Identify and obtain necessary marketing collateral and promotional material in line with annual budget.•Act as a liaison between consultants, customers and customer service. Assist in rectifying problems & complaints and analyzing customer needs and satisfaction.

Bethlehem, Pennsylvania

•Responsible for hiring, training and supervising administrative staff of 6 for the new division office in the Lehigh Valley.•Participated in opening of new divisional office. Worked with vendors to furnish and supply office.•Prepared for and coordinate all lot purchases with developers and title companies.•Monitored all monthly financial reports to assure that budget and spending are in line with yearly business plan.•Prepared monthly payroll for Production, Sales, and Administrative and Management staff.•Attended weekly planning and staff meetings.•Reported directly to Divisional Vice President as well Regional Senior Management.

Montgomeryville, Pa

•Input of over 300 new home sales generated from sales team per year.•Monitored mortgage status and deposit status on all current sales.•Prepared for and coordinate 300 yearly settlements working with NVR Settlement•Services and NVR Mortgage as well as outside lenders and title companies.•Input any post contract changes to sales and distribute paperwork to Production and Sales.•Attended weekly production starts meeting and prepare various weekly reports.

Setauket, New York

Boutique Real Estate firm specializing in Residential Real Estate, Relocation, Mortgages and Insurance. Certified Relocation Coordinator, RELO.

Bachelor Of Business Administration - Bba, Healthcare Administration

General