» Built and sustained a customer-focused store to ensure a pleasant experience» Managed a team of 5 employees for a repair store generating increase in therevenue, tracked and analyzed customer trends, and identified opportunities to enhancevisual merchandising and increase sales by 15%» Introduced a reduction in stock levels for slow-moving products» Recruited, hired, provided training on customer service best practices, and improvedsatisfaction scores by 15%» Held accountability for cashier area and lodgment, maintained inventory andensured items were in stock

- Created custom designs for application all forms of Sublimation printing.- Provided great customer service- Designed a variety of graphic materials

Successfully managed and coordinated graphic design projects from concept through completion. Work closely with marketing team to create vision and conceive designs. Effectively build, motivate, and direct design and production teams. - Worked on marketing materials, and brochures- Collaborate with design and marketing team to brainstorm ideas and develop new approaches to creating innovative and expressive graphics for the company- Consulted with stakeholders to ensure designs adhere to company standards, express desired ideas and represent products accurately- Innovated new and exciting visual designs that capture the target market’s attention and sell them on essential aspects of the product

- Designed and created a wide variety of graphic art and promotional material such as display banners, billboard, campaigns, social media imagery, logo etc.- Worked on multiple briefs at the same time- Designed new on-brand visual elements to effectively convey concepts and messaging.

- Worked with external departments to extend concept and visuals to other internal and external marketing-related material- Produced designs for both internal and external communications - Worked on presentations, leaflets, signage and banner designs-Worked closely with printers to manage printed collateral production. Suppliers will be provided.