Roberta C. Email & Phone Number

United States

- Conduct SEO research to develop online product sales strategies.- Edit the website layout to ensure an optimal user experience.- Develop and maintain a consistent online presence through product photography and refined product descriptions, improving customer engagement and conversion rates.- Provide staff with training on store processes, ensuring high-quality customer service and operational efficiency.- Supervise and support volunteers, fostering a positive team environment and enhancing the customer experience.- Schedule the store's Instagram posts.- Manage online store orders, packing and labeling for shipment or pick-up, and ensuring timely delivery.- a member of the DEAI & Fun Committee.

- Set up the Shopify POS to ensure a successful Shopify store launch.- Took product photos for the online store and marketing to offer in a consistent manner. - Managed online store orders by checking orders during shifts, packing, labeling for shipment or pick-up, and ensuring timely delivery.- Managed inventory and participate in the annual store inventory process.- Maintained Store appearance for cleanliness & organization, and visuals.- Member of DEAI & Fun Committee

Seattle, United States

- Developed the vendor's list for store shopping events and assisted with a workshop on the shopping party. - Created and maintained accurate and attractive merchandise displays to maximize purchase. - Created purchase orders for children's books, explored relevant children & infant product lines to carry in-store, and assisted in other line purchases. -Handled customer inquiries, incoming calls, tickets, and merchandise sales. Stock, replenish, and organize the inventory. -Assisted with receiving products, ensuring price tag accuracy, and shelving merchandise. - Supported the museum program and events, assisted with the de-installation and installation of the exhibition: Jacob A. Riis: How the Other Half Lives; Gudrun Sjödén—A Colourful Universe.

Taipei, Taiwan

Marketing & Social Media:- Developed highly effective marketing and social media strategies and established international media partnerships to promote the Golden Pin Design Award, the most influential design award in Asia, resulting in a 25% growth in applicants in one year. - Planned and developed O2O Media Strategies and promotional videos for Taiwan Creative Expo.- Oversaw the production of publicity brochures, handouts, newsletters, and direct mail leaflets.Webiste Project Excuete:- Collaborated effectively with web designers to execute the company's official website redesign projects and the online registration system for the Golden Pin Design Award, ensuring a user experience-friendly interface.- Designed and launched the official website for the 2015 Yilan Chair Design Competition, ensuring it was user experience-friendly.Event Management:-Planned and coordinated "Design: Ideas Realized," the international design forum. (250 attendees) Participants included prestigious designers and business leaders from around the world.

Taipei, Taiwan

-Organized and executed the Ministry of Culture International Salon Series, panel discussions between the minister and CEOs, art directors, or curators from various international organizations.-Initiated the international cooperation project to facilitate communication and partnership with other countries.

Taipei, Taiwan

Art Projects Execute:-Partnered with global artists to execute projects, including exhibitions, workshops, and performances.-Orgrnized Artists Talk and oversaw large-scale events (2500+ attendees), such as the Open Studio Events and the Festival Opening Ceremony.Education Program Management:- Planned and executed engaging summer camps for K12 students, focusing on creative learning experiences.- Managed a public group tour program, including recruiting, training, and scheduling docents to enhance visitor experiences during tours.Volunteer Management: - Led a volunteer team to win the First Place Award in a national competition and the Outstanding Volunteer Team Award.- Recruited, trained, supervised, and scheduled 600+ volunteers for events, offering customer service and support.- Designed and established Volunteer Training Programs and 2-Day Workshop Series.- Managed international and domestic intern programs.Project Management:- Coordinated with the director to execute a documentary film project, ensuring successful completion within timelines and budgetary constraints.

Master Of Social Science (Mssc), Institute Of Slavic Studies

Exchange Program - Government Scholarship, Institute Of Asian And African Studies

Bachelor Of Arts - Ba, Department Of Russian