Robert Drew Email & Phone Number

Las Vegas, Nevada, Us

The Sr. IT Systems Analyst has accountability for ensuring business satisfaction for all operational aspects related to the relationship of IT and the business. This role will act as a direct liaison servicing the business, maintaining relationship continuity with IT and understanding/driving a variety of related operational processes. This includes coordination of all property Gaming Products maintenance and solutions to various challenges. Also, planning and survey's of assistance to either PMO in coordination with vendors and properties.Primary systems include ACSC 10.1, CMS 7.2, Aristocrat 12.7 and 12.10, Halo 360 Core, MGT, NRT Kiosks, Fortunet Keno Optima, Everi Compliance, Stadium, IGT Betting.Other related systems include Offer Manager, Viz Explorer, Genesis Gaming Bravo, iDocs Forms Solutions, Castnet.

Las Vegas, Nevada, Us

The IT Business Analyst II has accountability for ensuring business satisfaction for all operational aspects related to the relationship of IT and the business. This role will act as a direct liaison servicing the business, maintaining relationship continuity with IT and understanding/driving a variety of related operational processes. This includes coordination of all property Gaming Products maintenance and solutions to various challenges. Also, planning and survey's of assistance to either PMO in coordination with vendors and properties.

San Diego, California, Us

Contracting as Senior PC Technician for Boyd Gaming Corporate Office.

Las Vegas, Nevada, Us

Formally GCA/NEWaveProject management for over 450 casinos nation wide. Including pre-installation planning, system preparation and implementation. Managing entire IT project scope for software implementation. This includes Title31 compliance, Tax forms, Gaming Revenue Auditing, Document storage, e-learning, and other specialized software.

Las Vegas, Nv, Us

Engineering and project management for over 420 casinos nation wide. Including pre-installation planning, system preparation and implementation. Managing entire IT project scope for software implementation. This includes Title31 compliance, Tax forms, Gaming Revenue Auditing, Document storage, e-learning, and other specialized software. Provide the highest caliber of both technical support, as well as installation of software.

Las Vegas, Nv, Us

Engineering and project management for over 280 casinos nation wide. Including pre-installation planning, system preparation and implementation. Managing entire IT project scope for software implementation. Providing high caliber client support and proactive measures to ensure complete client satisfaction.

Us

Information Technologies Manager of Applicatons Support as well as Applications Development.Primary Property systems include Bally's ACSC Casino System, Agilysys Lodging Management System, Micros 9700 POS, & Oracle's JD Edwards Financial/Human Resources/Payroll/Inventory/Purchasing Systems. Manage and support a total of 58 various Applications and Systems including the fore mentioned. Plus, Microsoft SQL Applications as well as Office 2000/2003/2007, ApUnix, NewWave, Tickets.com, Resnet, Delphi Convention Sales Software, Kronos Time Keeping, IJW Front Desk Kiosks, and others.Responsible for the successful delivery of software application solutions by directing and participating in software development and on-going maintenance/support services. Also, responsible for the operations and performance of Application Developers and Applications Support SpecialistsSpecialties:I work effectively as an IT manager within and across project teams by sharing and implementation of resources, information, and ideas that improve IT Services and End User Application objectives.

AS/400 Administrator of Information Technology. Processed all Casino and Night Audit reporting. Also, performed Maintenance and upgrades of System. Plus, ensured all connectivity to AS/400 via Rumba Express as well as PC Support.

Las Vegas, Nv, Us

Worked 4 years at Harrah's Laughlin as Computer Operator which maintained AS/400 Daily Operations as well as PC Tech Functions.Promoted in 1/94 to Systems Support Specialist and relocated to Las Vegas. Served as main installer/troubleshooter of PC Software as well as AS/400 Administrator.

Certification, A+ Certification

Diploma, Computer/Electronic Science

Diploma