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Robert Woolley Email & Phone Number
Retired consultant working part time for REI
at
Atlanta Hawks
1 work email found
@aim.com
5 phones found area 678, 770, and 305
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Retired consultant working part time for REI
Location
Atlanta, Georgia, United States
Company size
Who is Robert Woolley? Overview
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Quick answer
Robert Woolley is listed as Retired consultant working part time for REI at Atlanta Hawks, a company with 949 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at aim.com, phone signal with area code 678, 770, 305, and a matched LinkedIn profile for Robert Woolley.
Robert Woolley previously worked as Oppt for Outside at Rei and Guest Services Specialist at Atlanta Hawks. Robert Woolley holds Bachelor Of Science, Marketing from Florida State University - College Of Business.
Company email context
Email format at Atlanta Hawks
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*@aim.com
68% confidence
AeroLeads found 1 current-domain work email signal for Robert Woolley. Compare company email patterns before reaching out.
Profile bio
About Robert Woolley
Commercial building materials sales and consultation.Retired contact center operations executive with 20+ years experience running large omni-channel contact centers. Managed in-house and outsourced call centers; both domestically and offshore. • Contact Center Operations Management• Contact Center Vendor Management• Contact Center Offshore Implementation• Contact Center Consolidation• Business Process Improvement• Performance Management• New Contact Center Build-out• Project Management• Strategic Planning• Financial and Contractual AnalysisProficient in MS Office: Excel, Word, Power Point, Project and Visio
Listed skills include Word, Excel, Microsoft Office, Due Diligence, and 46 others.
Current workplace
Robert Woolley's current company
Company context helps verify the profile and gives searchers a useful next step.
Atlanta Hawks
8 roles
Robert Woolley work experience
A career timeline built from the work history available for this profile.
Oppt For Outside
Current
Aug 2022 - Present
Guest Services Specialist
Current
Nov 2021 - Present
Pro Service Specialist
Oct 2017 - Mar 2022
Customer Contact Center Consultant
Contractor
- Customer Contact center optimization and business process improvement initiative for Healthcare provider
- Led initiative to design, build and deploy a Tier 2 Customer Support team that would respond to physician calls regarding technical support issues.
- Initiative resulted in the delivery of exceptional service to physicians by improving First Call Resolution by 31% and reducing average wait time by 36%. Business process improvement initiatives for customer service.
- Designed and developed key performance metrics and reporting (dashboard) for customer service and field service dispatch.
- Implemented process improvement initiative to better track field installations and maintenance and reduce billing disputes by 38%.IVR optimization project for Telecom provider to improve IVR self-care and efficiency
- Conducted detailed analysis of IVR call flows, IVR verbiage and prompts and IVR metrics.
Jul 2006 - Jun 2017
Senior Director, Customer Contact Center Operations
Developed and managed high-performance team responsible for centralized Workforce Management, Training, Quality and Project Management for five contact centers with 2500+ staff for utilities outsource provider that serviced natural gas and utility customers.Developed and deployed training for Associates, Coaches, Supervisors and Managers which improved.
Aug 2005 - Jul 2006
Director, Contact Center Vendor Management
Managed nine outsourced customer contact centers located in the US, India and the Philippines. Centers provided technical support, customer service and sales via voice, email and chat. Reduced annual contact center operating cost by 15%.
Aug 2003 - Jul 2004
Senior Manager, Customer Contact Transformation Consulting
Contact Center subject matter expert for servicing Fortune 100 clients. Pre sales client interaction for consulting and BPO contact center outsourcing.Strategic planning and business case development for telecomm, luxury automotive, travel and transportation and retail clients.Created and managed transformation project for contact center consolidation for.
Aug 1997 - Aug 2003
Team & coworkers
Colleagues at Atlanta Hawks
Other employees you can reach at hawks.com. View company contacts for 949 employees →
MB
Monica Ballard
Colleague at Atlanta Hawks
Atlanta Metropolitan Area, United States
View →
AM
Alex Mueller
Colleague at Atlanta Hawks
Atlanta, Georgia, United States, United States
View →
TH
Toryn Hammond
Colleague at Atlanta Hawks
Kennesaw, Georgia, United States, United States
View →
BD
Bryan Dunston
Colleague at Atlanta Hawks
Türkiye, Turkey
View →
DH
Da'Vonte Hughes
Colleague at Atlanta Hawks
Douglasville, Georgia, United States, United States
View →
BT
Brandon Taylor
Colleague at Atlanta Hawks
Atlanta, Georgia, United States, United States
View →
CE
Chris Emens
Colleague at Atlanta Hawks
Scottsdale, Arizona, United States, United States
View →
CL
Conor Lounsbury
Colleague at Atlanta Hawks
Marietta, Georgia, United States, United States
View →
NY
Nawel Yahia
Colleague at Atlanta Hawks
Tunis, Tunis, Tunisia, Tunisia
View →
BF
Brandon Fuller
Colleague at Atlanta Hawks
Atlanta, Georgia, United States, United States
View →
Monica Ballard
Colleague at Atlanta Hawks
Atlanta Metropolitan Area, United States
View →
AM
Alex Mueller
Colleague at Atlanta Hawks
Atlanta, Georgia, United States, United States
View →
TH
Toryn Hammond
Colleague at Atlanta Hawks
Kennesaw, Georgia, United States, United States
View →
BD
Bryan Dunston
Colleague at Atlanta Hawks
Türkiye, Turkey
View →
DH
Da'Vonte Hughes
Colleague at Atlanta Hawks
Douglasville, Georgia, United States, United States
View →
BT
Brandon Taylor
Colleague at Atlanta Hawks
Atlanta, Georgia, United States, United States
View →
CE
Chris Emens
Colleague at Atlanta Hawks
Scottsdale, Arizona, United States, United States
View →
CL
Conor Lounsbury
Colleague at Atlanta Hawks
Marietta, Georgia, United States, United States
View →
NY
Nawel Yahia
Colleague at Atlanta Hawks
Tunis, Tunis, Tunisia, Tunisia
View →
BF
Brandon Fuller
Colleague at Atlanta Hawks
Atlanta, Georgia, United States, United States
View →
1 education record
Robert Woolley education
FAQ
Frequently asked questions about Robert Woolley
Quick answers generated from the profile data available on this page.
What company does Robert Woolley work for?
Robert Woolley works for Atlanta Hawks.
What is Robert Woolley's role at Atlanta Hawks?
Robert Woolley is listed as Retired consultant working part time for REI at Atlanta Hawks.
What is Robert Woolley's email address?
AeroLeads has found 1 work email signal at @aim.com for Robert Woolley at Atlanta Hawks.
What is Robert Woolley's phone number?
AeroLeads has found 5 phone signal(s) with area code 678, 770, 305 for Robert Woolley at Atlanta Hawks.
Where is Robert Woolley based?
Robert Woolley is based in Atlanta, Georgia, United States while working with Atlanta Hawks.
What companies has Robert Woolley worked for?
Robert Woolley has worked for Atlanta Hawks, Rei, Lowe'S Companies, Inc., Contractor, and Alliance Data.
Who are Robert Woolley's colleagues at Atlanta Hawks?
Robert Woolley's colleagues at Atlanta Hawks include Monica Ballard, Alex Mueller, Toryn Hammond, Bryan Dunston, and Da'Vonte Hughes.
How can I contact Robert Woolley?
You can use AeroLeads to view verified contact signals for Robert Woolley at Atlanta Hawks, including work email, phone, and LinkedIn data when available.
What schools did Robert Woolley attend?
Robert Woolley holds Bachelor Of Science, Marketing from Florida State University - College Of Business.
What skills is Robert Woolley known for?
Robert Woolley is listed with skills including Word, Excel, Microsoft Office, Due Diligence, Requirements Analysis, Customer Service, Customer Relations, and Powerpoint.
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