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Robert Beaudway is listed as Experienced Loyalty Manager @ Celero Commerce | Customer Loyalty at Celero Commerce, a company with 74 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Robert Beaudway.
Robert Beaudway previously worked as Loyalty Manager at Celero Commerce and Retention supervisor at Transnational Payments. Robert Beaudway holds Bachelor Of Fine Arts (Bfa), Communication, General from Western Illinois University.
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As a Loyalty Manager at Celero Commerce, I leverage my ten years of experience and my BFA in Communication to implement data-led strategies and partner with operation and sales leaders to reduce customer churn and target up/cross-selling opportunities. My primary objective is to ensure the highest level of customer satisfaction while utilizing strategic customer outreach programs and NPS to identify key improvements to drive recurring revenue and customer loyalty.I am passionate about motivating, training, developing and managing retention specialists and supervisors to achieve company attrition and revenue goals and KPIs. I have a proven track record of exceeding targeted goals and managing high performing teams working in the payments and technology industry. I am skilled in customer loyalty, interdepartmental collaboration, strategic planning, and customer relationship management.
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A career timeline built from the work history available for this profile.
9550 W. Higgins Rd - 8th Floor
As the customer loyalty manager, I manage and coach high-performing loyalty teams day-to-day activity, delegate multiple CRM workflows, create and conduct training, negotiations, customer escalations, and NPS/strategic proactive initiatives to increase revenue and customer loyalty.
9550 W. Higgins Rd - 8th Floor
Supervised daily retention activity and workflow to achieve departmental/company KPI’s. Responsible for supervising team members, customer inquiries/escalations, workflow management, negotiations, and aiding management on customer attrition trends, revenue goals, and customer satisfaction.
9550 W. Higgins Rd - 8th Floor
Part of a dedicated team with the primary objective to retain existing customers through problem-solving, negotiation, up/cross-selling opportunities to enhance customer satisfaction and recurring revenue
9600 W Bryn Mawr Ave 6th Floor Rosemont, IL 60018
Responsible for identifying, consulting, and selling small-mid size business superior merchant services to save money on credit card processing and offering products/solutions to help business owners achieve their operational/financial goals.
Greater Chicago Area
Responsible for creating/servicing new customers and negotiating transportation cost/scheduling with independent drivers and businesses to drive recurring revenue.
Oakbrook Terrace, Illinois 60181
Responsible for identifying new/repeat customers needs, consult on New Balance products that will be the best fit for them and up/cross-sell addition products/apparel.
Other employees you can reach at celerocommerce.com. View company contacts for 74 employees →
Alex Castaneda
Colleague at Celero Commerce
Los Angeles, California, United States, United States
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KC
Kyle Carter
Colleague at Celero Commerce
New Palestine, Indiana, United States, United States
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EB
Evan Black, Cpp
Colleague at Celero Commerce
Greenville, South Carolina, United States, United States
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JB
John Bagwell
Colleague at Celero Commerce
Metropolitan Fresno, United States
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JS
Joshua Sandoval
Colleague at Celero Commerce
Greater Chicago Area, United States
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KL
Karine Lawrence
Colleague at Celero Commerce
Greenville, South Carolina, United States, United States
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GS
Grant Shacklett
Colleague at Celero Commerce
Nashville Metropolitan Area, United States
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EC
Ed Cinco
Colleague at Celero Commerce
Elk Grove Village, Illinois, United States, United States
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CO
Caroline Ok, Cpp
Colleague at Celero Commerce
Mason, Ohio, United States, United States
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RJ
Randy Jones
Colleague at Celero Commerce
Brentwood, Tennessee, United States, United States
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Quick answers generated from the profile data available on this page.
Robert Beaudway works for Celero Commerce.
Robert Beaudway is listed as Experienced Loyalty Manager @ Celero Commerce | Customer Loyalty at Celero Commerce.
Robert Beaudway is based in Greater Chicago Area, United States, United States while working with Celero Commerce.
Robert Beaudway has worked for Celero Commerce, Transnational Payments, Xpo Logistics, Inc., and New Balance Athletic Shoes Inc..
Robert Beaudway's colleagues at Celero Commerce include Alex Castaneda, Kyle Carter, Evan Black, Cpp, John Bagwell, and Joshua Sandoval.
You can use AeroLeads to view verified contact signals for Robert Beaudway at Celero Commerce, including work email, phone, and LinkedIn data when available.
Robert Beaudway holds Bachelor Of Fine Arts (Bfa), Communication, General from Western Illinois University.
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