Robert Beitz Email & Phone Number

Beth Israel Lahey Health

August 2022 - December 2022 Beth Israel Lahey Health - Interim Analytics Director role driving critical workstreams to enhance the organizational analytics strategy. Implemented Managed Services process and onboarded offshore resources. Guided Cogito pre-planning for upcoming Epic project. Created project plan and Business Requirements Document for cloud.

Reading, Pennsylvania Area

Primary responsibility for the Business Intelligence (BI) & Analytics, Data Archiving and SharePoint Teams. Delivered solutions to our Clinical and Financial end users. Responsible for the various analytics platforms including EPIC Cogito, Caboodle EDW, WebFOCUS and the SAP BI Tool Suite (BOE, WEBI, Lumira). Founded the Enterprise Analytics and Data.

Malvern, PA

• Responsible for the model defect process for Soarian Clinicals R&D, 3rd Level Support
• Ensured service pack quality targets were maintained and improved
• Ensured update packs were packaged and delivered on schedule
• Made strategic changes as required to ensure high quality outcomes and client retention
• Facilitated integration activities to support the Cerner acquisition of Siemens HS

Malvern, PA

• Responsible for the model defect process for Soarian Clinicals R&D, 3rd Level Support
• Ensured service pack quality targets were maintained
• Ensured update packs were packaged and delivered on schedule
• Closely monitored KPI's and made tactical changes to ensure high quality outcomes
• Mapped out long term strategic plan to grow the organization both onshore and offshore

Malvern, PA

• Implemented Global Delivery for TOIS by forming teams in Bangalore, India. Achieved all major objectives ahead of planned schedule.
• Led global team providing 24/7 Soarian Financials Dayend support.
• Grew the number of environments monitored from 65 to 200 with no increase in FTE’s.
• Led a global team of Programmer analysts providing first level application support, Interface Support, WAN and ASP Server Monitoring 24/7;
• Process Owner for Outage Management Process.
• ITIL Foundation Certification, 2013

Malvern, PA

• Provided direct leadership for a team Software Engineers, including performance appraisals, career development and salary administration.
• Merged Unity and Invision teams into Technical Operations organization.
• Accomplishment: Completed Unity 22 Install for Multi-entity customer. Made weekly visits to the site to ensure that project milestones were met and completed on time.

Malvern, PA

• Diagnosed and directed the resolution of software, hardware and operating system problems leading a team of Programming Support Specialists.
• Accomplishment: Merit Award, Outstanding Support Achievement 1989, 1991

Malvern, PA

• Resolved hardware and software issues for DEC based clients with a goal of 99% system availability.
• Accomplishment: Completion of project that automated the manual tracking of problem tickets which enabled statistics to be compiled that measured department performance.

Nellingen Barracks, Stuttgart Germany

Deployments:* Ft. Dix, NJ - Motor Transport Operators School 1983* Germany 1983-1985 (Reforger 1984)

Management Information Systems

Programming, Computer Programming

Certificate in Computer Programming. 4.0 GPA Completed courses in JCL, Assembler, and Cobol

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program