Robert Bergman Email & Phone Number

Gilbert, Az, Us

Developing and executing product strategy, service packaging, and productization lifecycle across our core XaaS, managed networking and SaaS-based solutions. Also responsible for pricing strategy, packaging strategy, and our expansive product catalog.

Andover, Massachusetts

(Acquired by RDX in August 2019)Drove strategy and product management execution for enterprise-class end user computing (EUC) technologies. Optimized our pricing across our SaaS and DaaS portfolios, established process for pricing review with Finance, and developed a HIPAA-ready offer inclusive of Microsoft 365 and DaaS for strategic customers in our Healthcare space.

Lowell, Massachusetts

(Acquired by SquareTrade/Allstate in January 2019)Led our Product Management and Service Innovation teams that work closely with our partners (IT distributors, resellers, MSPs, and telcos) to design services that satisfy their needs, delight customers, and offer high velocity within their market. This role required deep experience in service design, service strategy, operations and technology management.

Waltham, Massachusetts

GM for the Managed Services line of business at Tangoe that supports enterprise customers with endpoint management. Responsible for leading the strategic, tactical and operational execution of our global Managed Services for hosted, customer-premise, and cloud-based solutions. Led the growth of our business by 250% in recurring revenue via product development efforts with marketing and sales.

Waltham, Massachusetts

Led the expansion of our business to deliver internally developed endpoint management software to customers, as well as continuing to lead our Managed Services team. Created and led our product implementation and product support teams. Developed and drove product enhancement strategies that helped enable us to win several opportunities with Fortune 500 customers including Exxon-Mobil, Deutsche Bank, AmerisourceBergen, Amgen, Delta Airlines, and others.

Waltham, Massachusetts

(Acquired by Tangoe in December 2008)Led the operational transformation of our business from a hosting organization to a global managed services provider focused on enterprise on-premise infrastructure, messaging, MDM/EMM, and wireless. Managed our internal IT operations, including infrastructure design, implementation, support, and maintenance. Also responsible for budgeting, forecasting expenses, and managing IT staff.

Cambridge, Massachusetts

Led the transition of our business from an internet development company to an IT services and managed hosting organization. Responsible for team managing service delivery and technology implementation to over 100 customers, and led management of our 3+ data centers running a myriad of technology. Also led internal IT services and office expansion.

Stamford, Connecticut

Drove strategy for North American email messaging and intranet infrastructure. Led team of messaging administrators and project-based consultants.- Led integration of US-based messaging and collaboration services with global Diageo services after acquisition- Created Disaster Recovery Plan (DRP) for North American messaging (email) and intranet systems (plan was later adopted as template for global use)

Hartford, Connecticut

Responsible for testing and certification of new PC/LAN hardware and software. Managed corporate email system for North America and led improvement and expansion efforts for upgraded messaging infrastructure in all of our offices, plants, and wineries.- Traveled 270 days annually for 2 years to execute strategic IT projects, including several office moves, extension of our email infrastructure, upgrades to our network operating system, and technology deployment for field sales staff at… Show more Responsible for testing and certification of new PC/LAN hardware and software. Managed corporate email system for North America and led improvement and expansion efforts for upgraded messaging infrastructure in all of our offices, plants, and wineries.- Traveled 270 days annually for 2 years to execute strategic IT projects, including several office moves, extension of our email infrastructure, upgrades to our network operating system, and technology deployment for field sales staff at national meetings and training sessions. Show less

Hartford, Connecticut

Worked ~30 hours per week while attending college and carrying a full course load. Provided desk-side and phone-based technical support for PC hardware and productivity software used by the executives and marketing staff in our Farmington office and Hartford plant.