▪ Spearheaded all business operations as an owner-operator, achieving an average yearly revenue of $250K. ▪ Drove and maintained CDL-A vehicle in strict adherence to traffic laws and DOTsafety regulations. ▪ Negotiated contracts, rates, and agreements, fostering enduring relationships resulting in long-term clients. ▪ Sourced new business opportunities, significantly expanding clientele and increasing load volume. ▪ Provided unparalleled customer service, ensuring punctual deliveries and maintaining professional standards. ▪ Managed financial records, including meticulous expense tracking and invoicing for clients and companies. ▪ Planned and executed efficient routes, optimizing fuel usage to ensure timely goods delivery. ▪ Expertly trouble shooted and coordinated Freightliner Columbia maintenance, minimizing operational downtime.

▪ Established and steered a successful logistics company specializing in brokering LTL freight.▪ Oversaw comprehensive business operations, implementing sales initiatives.▪ Cultivated relationships with carriers and shippers, ensuring reliable service and competitive rates.▪ Proactively engaged in targeted cold calling efforts, expanding the customer base and securing new clients.▪ Utilized industry-specific software to optimize logistics processes, enhancing operational efficiency.▪ Acted as a primary customer contact, swiftly addressing inquiries and providing effective solutions.▪ Negotiated contracts to secure favorable terms with both clients and carriers, maximizing revenue.▪ Managed billing processes, ensuring accuracy and timeliness in service invoicing.▪ Efficiently handled customer complaints and claims, emphasizing commitment to satisfaction.

▪ Managed freight brokerage and linehaul operations with $2.5M annual revenues.▪ Directed daily operations of a regional CDL-A drivers and freight brokerage, ensuring strict policy and regulatory adherence.▪ Implemented efficient operational procedures, notably increasing productivity and streamlining workflow.▪ Maintained high customer satisfaction levels as the primary client liaison for the brokerage.▪ Collaborated with vendors and carriers to optimize service levels and guarantee timely deliveries.▪ Managed budgetary aspects, identifying cost-saving measures without compromising quality.▪ Conducted routine safety audits, minimizing risks and enhancing operational safety.▪ Led driver recruitment, conducting thorough screenings and ensuring compliance with DOT regulations.▪ Maintained accurate and up-to-date driver drug and alcohol testing records, adhering to company protocols.▪ Managed warehousing and cross-docking of customer freight.