Business Services

Assess and devise short- and long-range business strategies to meet ever changing competitive landscape while executing on these strategies through effective organizational management operations. • Formulate innovative ideas and proactive solutions• Oversee programs and projects creation and development• Evaluate staffing needs, recruit workforce, on-boarding, personnel relations, supervision and management• Administer contracts, documentation, and records • Prepare organizational reports, memorandums, and other correspondence to internal and external parties and government agency officials as needed• Communicate complex information to various audiences in and out of the organization including senior officials• Develop new promotional approaches, marketing initiatives, and advertising campaigns to increase market penetration and increasing market share consistently • Monitor customer buying trends, market conditions, economic climate to adjust strategies and achieve sales goals • Drive operational improvements to increase savings and improve profit margins • Manage fiscal and budgetary policy including P&L, and short- and long-range budget formulation• Handle conflict resolution and risk reduction management• Created the overall business concept, objectives, and specialized service market niche for the business.• Designed organizational structure and initiated restructuring through effective change management • Assessed client needs and determined best options available to meet their needs• Recruited, mentored, and disciplined personnel of different specialties and levels to achieve organizational goals • Set sales goals and objectives• Implemented sales motivational programs and contest to boost sales staff moral• Handled contract negotiation, execution, performance management, and document administration• Supervised all sales transactions to reduce risk and liability • Resolved sales process problems and provided exceptional client support

Facilitated sales activities to meet market demands with persuasion, professionalism, and superior customer attention and service.• Consistently helped dealership increase productivity and market penetration • Improved the sales process to speed up the overall transaction time to increase efficiency and customer satisfaction • Showcased product features to customers and discussed technical details to overcome objections • Handled purchase contract negotiation and execution• Prospected over 50 potential customers per week through phone calls, emails, and text messaging • Supported needs of finance department with skill and efficiency • Always achieving top echelon performance monthly • Sold over 700 vehicles in 5 years