Always seeking improvement, whether individually or working together with a team to strive to improve daily processes to work smarter. Utilizing mixed and matched learned skills enables the development to plan, analyze, observe, facilitate and manage a variety of projects to help foster improvement and reduce waste. Sharing knowledge promotes growth and fosters a different perspective. Currently fulfilling requirement to complete a bachelor’s degree with Park University and Defense Security Cooperation and Assistance and DoD Finance Level-1 Certifications.Experienced in Aerial Port Operations as a technician and manager for Air Terminal Operations Center, Cargo Processing, Special Handling, Aircraft Services, Passenger and Fleet Services, Quality Assurance Evaluator and Mobility Operations. Extensive knowledge of Department of Defense (DOD) and Air Mobility Command (AMC) business policies, practices, and procedures in relation to cargo and passenger movement operations. Greenbelt certified with Six Sigma process improvement qualifications with the ability to analyze operations, pinpoint areas for improvements, redesign, and implement plans to generate results. Expert in the areas of administration, supervising and directing of personnel to complete tasks. Communicates effectively both orally and in writing to coordinate activities and interact cohesively with government, local, and management officials. Provides exceptional customer service to DOD, Military, Contractors and other agencies within a multi-cultural, fast-paced working environment. Computer knowledge utilizing MS Office, Global Decision Support System (GDSS), Global Air Transportation and Execution System (GATES) and Single Mobility System (SMS), as well as familiarity with other DOD transportation systems.