Robert B. Email & Phone Number

London, England, Gb

Liverpool, England, United Kingdom

Liverpool, England, United Kingdom

Client Service Representative for the Asset Servicing team at Pershing BNY, I was responsible for identifying, reconciling, and settling international market claims for interest coupons and dividend payments. I worked closely with counterparties to implement solutions for claim closures. I also identified and implemented process improvements that were adopted by other teams.

Cheshire, United Kingdom

As a full-spectrum in-house bookkeeper at Big Atom, my responsibilities extended beyond just keeping the books. I handled diverse tasks including data entry and management, accounts receivable, credit control, accounts payable, payroll verification, bank reconciliation, business strategy, and monthly reporting.Additionally, I managed Business MI, transforming raw data into business intelligence and then into actionable management information. Using tools like MS Excel, Big Change, Openweigh, and QuickBooks, I developed vital data relationships. My proficiency in PowerBI enabled me to convert this intelligence into management information, significantly influencing Big Atom’s operational decisions.Being part of a small start-up, I also contributed to general administration, HR, and recruitment. My varied industry experience allowed me to provide practical, experience-based advice across all departments.

Liverpool, United Kingdom

As the Ambient Department Manager, I led a dedicated team, often serving as the most senior colleague in the store. My role involved ensuring great service for both colleagues and customers. I utilised my management skills, experience, and instincts to seize opportunities, enhance workflows, and improve customer satisfaction. I strived to be a role model, educating colleagues about our products and services, engaging everyone in community projects, and demonstrating our collective potential. The senior management team relied on me to maximise sales, impact, and presentation in my department, while ensuring safety, compliance, and optimal staffing.

Whitehorse, Yukon, Canada

Hired in the UK for relocation to Canada with the goal of enhancing cash handling for a franchise operating two locations. I served as an Assistant General Manager with a focus on cash control. My responsibilities included managing all cash handling and procedures within the restaurant, from creation to implementation and verification. I managed and reported on cash from individual tills to end-of-day bank deposits on a weekly and monthly basis. I established and maintained relationships with the Bank of Montreal, handling deposits, cheques, and coin orders. Additionally, I devised a process for investigating end-of-day discrepancies, greatly improving daily cash handling.

Liverpool, United Kingdom

In my initial role within the Utilities and Defence division, I reported on contract efficiency for Yorkshire Water and HM Prison Service. I provided weekly or monthly financial visibility through P&L summaries, prepared on Mondays, distributed on Wednesdays, and presented in Friday finance meetings. I identified concerns and worked to reduce waste costs without affecting productivity, addressing payroll discrepancies, fuel misuse, and off-hiring unused vehicles or equipment. Later, I consulted on central contracts, including City of London Waste Management and London Tri-Borough Schools.

Liverpool, United Kingdom

In my role at Amey, I was responsible for processing all timesheets into the correct format by the deadline and addressing payroll queries as they arose. I also had to identify any false timesheet claims and report these to management, ensuring accurate processing and distribution for authorisation. Additionally, I produced payroll reports, including Full Direct Labour by Cost Centre, Summary by Cost Centre, Top Level Payroll submissions, and High Earners Analysis. I also updated the employee dispute report with any issues related to timesheet submissions or working hours and analysed tracker reports against timesheets to create weekly labour cost reports by job.

Liverpool, United Kingdom

Working at Cineworld, I contributed both individually and as part of a team to enhance the cinema experience for customers. My role was fast-paced and challenging, including tasks such as ticket sales, cleaning, customer interaction, food and beverage preparation, and supporting supervisors and management as needed.

Liverpool, United Kingdom

As a Shift Manager, I was responsible for coordinating staff, products, and equipment to ensure a safe, smooth, and profitable shift. This required a comprehensive understanding of operations, excellent interpersonal skills, quick decision-making, and thorough planning and organisation. I also managed daily business operations, including paperwork, inventories, human resources and training entries, cash management, ordering supplies, and controlling labour, waste, cash, and product yields.

Liverpool, United Kingdom

As an Experienced Sales Assistant at Dixon’s (PC World), my primary responsibility was to ensure customers had an exceptional in-store experience and found the right products. I achieved this by understanding their needs, asking pertinent questions, sharing my enthusiasm and expertise, and demonstrating products effectively. I supported my colleagues across all store areas to deliver excellent customer service and meet profit targets. Additionally, I attended an Apple training course for Retail Sales during my training.