Robert Brugger Email & Phone Number

Direct responsibility for resolution of customer & field quality issues through failure analysis review and follow up with corrective & preventative actions utilizing an 8D process, for Chassis’ and Telecommunication PCBA’s. Weekly review of out sourced production data by EMS suppliers and RMA’s for process issues or trends for root cause and follow up actions.Maintain weekly overseas supplier CAPA meetings and manage process and quality issues from PCBA issues to packaging and sheet… Show more Direct responsibility for resolution of customer & field quality issues through failure analysis review and follow up with corrective & preventative actions utilizing an 8D process, for Chassis’ and Telecommunication PCBA’s. Weekly review of out sourced production data by EMS suppliers and RMA’s for process issues or trends for root cause and follow up actions.Maintain weekly overseas supplier CAPA meetings and manage process and quality issues from PCBA issues to packaging and sheet metal to ensure improvement in design, workmanship and process.Supported improvements through onsite auditing of overseas suppliers.Worked with all levels of engineering, manufacturing, test, and purchasing to improve quality, reduce costs, and maintain on-time deliverables.Coordinate and conduct internal ISO audits with QA manager, organizing kickoff meetings, audit wrap-up meeting, and follow-up/resolution of audit findings. Support external audits from the Registrar through coordination with internal groups and resolution of external audit findings.Monitor MRB cage activities to ensure prompt processing and achievement of aging/inventory reduction goals.•Support Quarterly Business Review meetings with our suppliers and customers. Show less

Responsibility for commodities on printed circuit boards, electronic components, displays, injected molded plastics, cable harnesses, hardware, textiles etc.. on top selling products manufactured by Bose. Created an immediate impact to Bose products in 14 months with significant cost savings using a hands on approach with materials and suppliers. On a daily basis resolved production and design related issues in support of manufacturing.

Ascend aquired by Lucent, then Alcatel-Lucent mergerResponsibility for the total support and success of platforms in an outsourced supplier manufacturing process. Managed a daily environment by driving quality and process improvements through the suppliers and cross functional teams. Utilized data analysis, work instructions, engineering change orders, product quality reviews, NPI, first articles, failure analysis, supplier audits and corrective actions on a daily basis to improve the… Show more Ascend aquired by Lucent, then Alcatel-Lucent mergerResponsibility for the total support and success of platforms in an outsourced supplier manufacturing process. Managed a daily environment by driving quality and process improvements through the suppliers and cross functional teams. Utilized data analysis, work instructions, engineering change orders, product quality reviews, NPI, first articles, failure analysis, supplier audits and corrective actions on a daily basis to improve the process and products. Show less

Cascade aquired by Ascend Responsibility for all supplier produced materials at incoming inspection using required inspection tools, final audit configurations, training new employees to IPC requirements and disposition defective material through material review board.

Education record

Education record

Education record