Robert D'Arrigo Email & Phone Number

Sydney, Nsw, Au

Irvine, California, Us

Irvine, California, Us

Sydney, New South Wales, Au

Sydney, New South Wales, Au

Pyrmont, Nsw, Au

Primary responsibility to ensure the successful design, build and operation of a B2B2C fast data product. Roles and responsibilities include:• Elicit new product, features and business automation opportunities.• Documentation of business and user requirements• Facilitating and conducting customer and stakeholder interviews• Creation of personas, experience map, user journeys and wireframes.• Research of internal and external APIs systems to ensure feasibility of functionality.• Prioritisation of requirements and features in the product roadmap.• Close collaboration with the UX and UI teams to ensure requirements are understood and translate into product features.• Close collaboration with the engineering team to ensure that features are technically feasible and implemented according to design.• Advocating the vision of the business by communicating the product goals to internal and external stakeholders.• Advocating the user goals during feature design and prioritisation.

Sydney, Nsw, Au

Roles and responsibilities include:• Documentation, review and validation of functional and non-functional requirements in the business requirements specification.• Conduit between external stakeholders, business and technical teams, organising reviews of deliverables, collating feedback and creating actionable follow-ups.• Prioritisation (must, should, could) and phasing of requirements based on feasibility, urgency and impact.• Co-ordination of stakeholders and resources to ensure successful completion of tasks/deliverables according to the project timeline.• Research of internal and external APIs to ensure feasibility of proposed functionality.• Close collaboration with the UX and UI teams to ensure requirements are understood andtranslate into product features.• Close collaboration with the engineering team to ensure that features are technicallyfeasible and implemented according to design.• Completed functional testing of features to ensure that they are implemented as specified.

Pyrmont, Nsw, Au

Primarily responsible for the operation and management of the Prepaid Recharge platform, enabling low-cost prepaid recharges via SMS and mobile app. However my experience enabled me to support the conception and development of new in-house, market leading products and initiatives. My focus was to:- Deliver an exceptional service and user experience to ensure that customers became "raging fans".- Assess big data technologies, predictive / machine learning algorithms to product needs.Key responsibilities areas include:- Delivery of daily analytics, insights and operational reporting to various stakeholders.- Engagement of stakeholders to maintain and prioritise product roadmap arising from change management, business strategy & customer feedback.- Resourcing and leading software engineers to implement product roadmap items, using BDD/TDD techniques and agile methodologies.- Administration and management of mixed dedicated and cloud server infrastructure - LAMP stack in a Red Hat environment.- Creation of formal testing stages, criteria and tools that enable the strive for a zero defect philosophy. - Overseeing the maintenance of multiple application environments and creation of deployment tools to support them.- Implementation of monitoring and alerts up to the application level to meet 99.9% service availability SLA.- Providing pre-sales support in terms of responses to RFP's, RFI's.- Business analysis, solution architecture, prototyping & POC's.- Management of relationships with vendors/suppliers.- Handling L2 & L3 issues arising from L1 escalations or alerts.My achievements include:- Automation of business processes using Bash, Awk, PHP & SQL.- Creation and implementation of fraud detection measures to assess risk and alert for manual intervention. - Management of support ticketing system and SLA measurement using Atlassian's JIRA based on ITIL framework.- 4.5+ star iOS and 4+ star Android app rating across 3 major app releases.

Funke Labs was a digital agency that delivered consumer web applications featuring renowned user experience.Roles and responsibilities include:• Gathering of user and business requirements through analysis and workshops.• User experience design process, including stakeholder interviews, user research, persona development, requirements definition, user experience maps, user journeys, information architecture, wireframe development and prototyping.• End-to-end project delivery, management and scheduling.• Implementing the software development methodology to ensure successful delivery (Waterfall, Iterative, Agile, Lean).• Establishing quality assurance processes including testing strategy documentation, checkpoints and test case development.• Proposing solution architecture, detailed technical design documentation and infrastructure design.• Standards compliant development using client side web technologies HTML, JavaScript, CSS, and server side technologies using PHP & SQL.• Managing, maintaining and monitoring of LAMP environments and infrastructure.During my tenure, I led and contributed to numerous digital projects, including but not limited to:- Kiss Goodbye to MS charity platform for MS Research Australia - http://www.kissgoodbyetoms.org- Prototype of the Kaooma platform for Vimoc Technologies - http://kaooma.com- The Prepaid Recharge Platform for Emagine International - http://www.emagineinternational.com- Australia Theatre for Young People website and CRM - http://www.atyp.com.au- Seven Bridges Walk mobile map - http://www.7bridgeswalk.com.au- MS Research Australia community website - http://www.msra.org.au- GQ Australia magazine for News Digital Media - http://www.gq.com.au/- Where I Live platform for News Digital Media - http://www.whereilive.com.au/- 2nds World eCommerce platform - www.2ndsworld.com.au

North Sydney, Nsw, Au

I was a UX consultant and a UI Developer supporting the digital team responsible for the Lasoo.com.au platform. I was responsible for creating and implementing new data-driven user experiences into the platform and working with the Java development team for implementation & delivery. As well as supporting and training the existing development team in standards compliant front-end technologies, following W3C & WCAG.

My contribution at Hothouse involved using my skills in HTML, CSS & JavaScript as part of project teams to deliver and integrate the user interface into custom developed projects. My main responsibility was to build and deliver the UI based on approved wireframes, information architecture, design (.psd) & requirements specifications. Collaboration with the design, development and testing teams was essential to ensure that the user interface that I developed, was delivered and integrated according to these specifications.Technologies included XHTML, HTML, CSS, JavaScript & jQuery.

London, England, Gb

I was solely responsible for the system administration and desktop support for a mixed windows / linux environment containing, 200+ devices and 10 dedicated servers.

Bscit, Mobile Computing

Education record