Robert Davidson Email & Phone Number

Richmond, Virginia, United States

Conduct analysis and research to make recommendations regarding agency policy and operations. Develop visualizations and dashboards for data analysis using Tableau/Power BI and perform administrative functions that support DMV operations. Report several agency performance measures for the Governor, Secretary of Transportation, Executive Leadership, internal/external customers, and partner agencies. Conduct feasibility studies for office relocations or placement of new DMV offices throughout the State of Virginia.

Richmond, Virginia Area

Facilitated complex organizational, operational, and performance related studies and economic analyses related to VDOT’s strategic plan, business plan and agency performance. Provided analytical support to management as well as reviewed and evaluated analyses conducted by others. Automated performance reporting using Excel and PowerBI to provide better business insights and data driven decision making. Interacted with management on sensitive issues and developed work plans to address or respond to them within required time frames and customer requirements.

Richmond, Virginia Area

Managed the Lottery’s strategy management process, which followed the Kaplan & Norton scorecard framework. Maintained the balanced scorecard system and process to include data collection, performance reporting and visual presentation. Managed one employee who prepared strategic communications using a variety of methods. Developed and tracked major strategic initiatives from start to finish.

Richmond, Virginia Area

Acted as liaison between client area and technical organization by assisting in the analysis of business problems to be solved with automated systems. Worked with lines of business to facilitate and execute the design, configuration and delivery of SharePoint team sites. Worked with user groups to provide training, resolved questions, assessed user needs and made necessary changes to sites. Developed custom workflows and views, site layouts and applied site branding using SharePoint Designer.

Richmond, Virginia Area

Analyzed business issues and made recommendations to maximize operational efficiency, quality and compliance for division. Created/maintained common look and feel for several division-wide SharePoint sites. Conducted SWOT analysis sessions to identify risks and improvements to associate and customer experiences. Served as focal point for division wide metrics performance and scorecard reporting. Gathered information for executive reviews, leadership meetings and other division wide communication efforts.

Richmond, Virginia Area

Performed a variety of operational tasks for brokerage transactions that required expert knowledge of account processing and systems. Maintained databases and departmental procedures as well as contributed to production/workflow processes. Handled critical production or escalation issues for domestic and international associates. Provided training for staff regarding enhancements and updated business rules. Helped process accounts daily to ensure accuracy between scanned documents and mainframe data source.