Robert Diehl Email & Phone Number

Menomonee Falls, Wi

Provide strategic and tactical program management for dental programs serving government health plans.

Franklin, Wi

Oversight of Account Management Team responsible for client satisfaction, contract compliance, implementation, revenue growth and margin maintenance for national client base. C-suite contact for major accounts. Member New Business Capture Team qualifying and responding to proposal requests. Participant in finalist presentations. Extensive experience in pricing and budgeting for both existing and new business. Consult with Product Development Team. Manage partner and vendor relationships assuring value and commitment to program goals. Member Corporate Quality Assurance Committee.

Brookfield, Wi

Manage team of Account Executives responsible for national client base. Operate as lead point of contact for high profile accounts. Build and maintain customer relationships. Ensure the timely and successful delivery of solutions based on customer’s needs and contract requirements. Facilitate contract negotiations while maintaining company revenue and margin metrics. Identify opportunities and collaborate with sales team to ensure growth attainment through up-sells and cross-sells. Present quarterly initiatives to internal and external stake holders.

Responsible for all sales, marketing and account management activities including market message, prospecting, advertising, sales collaterals, trade shows, pricing, sales close, contract development, contract compliance and reporting.