As Vice President of Service Operations & Customer Ownership at RF Technologies, I lead the customer-facing organization for product configuration & quoting, project management, service delivery through direct and authorized partners, customer care, and service contract sales.A collaborative, purposeful leader with 20+ years’ experience in national and global operations and commercial roles, I specialize in driving process improvement, growth strategies, and customer experience. My passion lies in building and motivating high-performance, customer-driven, direct and partner teams, with proven success in the healthcare, medical device, and life science sectors. I earned my master’s and bachelor’s degrees from Northwestern University in Chicago, Il.
Listed skills include Leadership, Continuous Improvement, Management, Change Management, and 7 others.