Analyzed loan documents and data to verify accuracy and identify items that pose a risk or compliance conflicts for escalated clients. Identify data gaps and request required documentation from clients to meet investor or regulatory guidelines. Work with loss mitigation to review high risk loans as identified by various internal and external risk monitoring programs and communicate related findings to various business areas. Review Aged loan populations and execute on decision making related to bringing loans to conclusion. Continuous review of process standards to ensure optimal compliance. Demonstrated ability to meet and exceed production goals and quality metrics daily.

Solicited new business opportunities as well as expansion of small business relationships with targeted prospects and existing customers within south-eastern Michigan. Responsible for adding value to our prospects/clients across a full range of products and services, including lending, deposit, and payment products/services. Served as the primary advisor for an assigned portfolio of diverse and complex small business commercial relationships, ensuring a high level of customer satisfaction and retention. Facilitated credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk. Ensured compliance with all bank policies, procedures, regulations, and laws