Robert Fraser

Robert Fraser Email and Phone Number

Experienced Technology and Digital Transformation Leader @ Hayfin Capital Management LLP
london, england, united kingdom
Robert Fraser's Location
United Kingdom, United Kingdom
Robert Fraser's Contact Details

Robert Fraser personal email

n/a
About Robert Fraser

I am an enthusiastic, action oriented, hard-hitting and experienced senior technology executive with significant experience in delivering business value through technology. With a robust history of identifying, conceptualizing and prioritizing business opportunities, I am able to deliver at pace and in line with challenging business expectations and objectives.A consensus builder with a proven ability to work as part of an executive team, I understand how to communicate the importance of technology in a modern business setting. This allied with a strong track record of positively transforming ways of working enables my clients and employers to fully realize the value of their technology assets.With outstanding leadership and decision-making ability, I have comprehensive experience in building and managing complex and geographically dispersed IT resources and assets. I bring skills that nurture, excite and motivate teams resulting in definitive, long lasting improvements to the business.

Robert Fraser's Current Company Details
Hayfin Capital Management LLP

Hayfin Capital Management Llp

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Experienced Technology and Digital Transformation Leader
london, england, united kingdom
Website:
hayfin.com
Employees:
139
Robert Fraser Work Experience Details
  • Hayfin Capital Management Llp
    Change And Transformation Director
    Hayfin Capital Management Llp Nov 2020 - Present
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  • Northgate Vehicle Hire
    Interim Cio Uk & Ire
    Northgate Vehicle Hire Jul 2019 - Mar 2020
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  • Provident Financial Group - Provident Hc & Satsuma
    It & Transformation Director
    Provident Financial Group - Provident Hc & Satsuma Feb 2018 - Feb 2019
    Bradford, United Kingdom
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  • Sapient
    Transformation Director
    Sapient Nov 2017 - Feb 2018
    London, United Kingdom
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  • Salmon
    Programme/Transformation Director
    Salmon Nov 2013 - Nov 2017
    Watford, United Kingdom
    In my current role I have delivered IBM WCS based Enterprise solutions for PVH Group EU (Tommy Hilfiger & Calvin Klein), Wolseley. Hotter Shoes and Bouyges Telecom.• Delivery of new EComm enterprise platform for Tommy Hilfiger and CK EU (Amsterdam based). This involved the delivery of new SAP, PIM and Payment services based on WC v8.• Vendor and contract management of technology suppliers and delivery of WC based solution to support Hotter DE expansion programme• Execution of programme governance and status reporting to CxO levels• Bid management for multiple successful pitches
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  • Tesco Bank
    It Consultant
    Tesco Bank Mar 2013 - Jun 2013
    Edinburgh
    I provided programme delivery and consulting services in the following areas:Web analyticsContent Management
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  • M&S
    Project & Programme Management
    M&S Jul 2011 - Mar 2013
    London, United Kingdom
    Current responsbilities include the delivery of an IBM based commerce system encompassing order management and web front end as well as integration of these systems into the existing M&S estate.• Execution of RFI/RFP's•Management of multiple on-offshore resource groups•Delivery business process mappings & cutover plans•Delivery of payment and fraud business processes and solution for M&S multichannel platform•Integration of multichannel proposition to EPOS
  • Bupa
    Project & Programme Management
    Bupa Jul 2010 - Jul 2011
    Staines
    I have provided programme and senior IT management expertise on a number of projects and organizational changes. •Successfully managed the delivery of multiple online and backoffice life and health insurance programmes•Delivery of re-engineered backoffice sales and marketing processes•Delivered using a combination on and off shore technology staff using SCRUM•Resource forecasting and vendor contract management for 2011 programme.
  • Access Llp
    Consultant
    Access Llp Mar 2010 - Jul 2010
    Delivery of multiple SAP based projects for Access LLP, the technology provider for Glasgow City Council (GCC). The projects under my direction were extremely political and scrutinized at the very highest levels of the GCC leadership team.• Delivery on time and to budget of employee and manager self serve using SAP Internet Portal, including the management of application and infrastructure tracks of the programmes.• Management of stakeholder relations including GCC, Trade Union, multiple heads of service and associated organisations.• Succesful execution of change and communications plan • Introduction of new of new project methodology and work practices to the Access LLP organisation.
  • Eclerx
    Consultant
    Eclerx Sep 2009 - Jun 2010
    Delivery of BPO program that transitioned Dell Online backoffice processes to Eclerx, an Indian based outsourcing group. This was delivered one month ahead of schedule.The program also involved the discovery of current state business processes and defintion of future change and associated business benefits. My responsbilities involved leading the Mumbai and EMEA based team that developed the as-is process materials, defintion of future state process architecture, development of an 12 month roadmap that showed timing and delivery of significant incremental change and business benefit.• Leadership of around 40 program resources based in India and EMEA to define and obtain sign-off on as-is business processes, creation of business cases and program plan• Delivery and senior management approval of future state business process architecture• Program management of the project. I delivered the program three weeks ahead of an already aggressive schedule with zero reported business issues
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  • Bskyb
    Consultant
    Bskyb Jul 2009 - Sep 2009
    This three month contract involved the delivery of business architecture framework and requirements for BSKYB’s customer correspondence system. This involved investigation of all current correspondence touchpoints, mapping these to the new system and developing a SOA solution approved by internal and external stakeholders using BPML. • Documentation, investigation and approval of current/future state business requirements and supporting processes for BSKYB’s correspondence system. This included invoice creation, issuing of license details and other standard marketing correspondence• Development of manual correspondence UI and adherence to accesability standards. The user journey was developed using UML with screen behaviour documented using the Balsamiq screen mock-up tool
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  • Fsm Group
    Consultant
    Fsm Group Jan 2009 - Jun 2009
    I provided business architecture and consultancy services to FSM, a boutique media, sales and marketing agency. This involved the development, discovery and documentation of as-is and to-be processes using workshops and structured interviews at all levels of the organization. • Documentation, investigation and approval of current/future state business requirements, processes and application inventory.• Evaluation and of custom and off the shelf CRM system solutions against the future state process map. Presentation of business and technical risks with infrastructure recommendation of options to board.• Investigate, collate and prioritise requirements and associated business processes for Greenfield e-commerce offering (launches Autumn 09).• Development of user flows and screen design using wireframe and screen mockups in a JAD environment• Creation of software and testing requirements specifications using UML (Use Case, Activity and State machine modelling)
  • Motorola
    Consultant
    Motorola Jul 2008 - Dec 2008
    Successfully managed a team of fifty resources to deliver a new web platform to EMEA on time and under budget ($5m) using Agile methodology. The role involved negotiating and obtaining consensus with business stakeholders at all levels of the business on final website design and definition of “as-is” and “to-be” business processes.• Built stakeholder consensus on final design with business managers and development teams without impact on schedule or budget• Successfully influenced senior business stakeholders on the benefits of future state infrastructure and associated process change.• Management of external suppliers on scope and budget over the full project lifecycle• Development of content management processes• Implementation of significant process and role change within the internal user base
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  • Dell Inc
    It Professional
    Dell Inc Feb 2006 - Jul 2008
    I led team of consultants, business analysts and subject matter experts globally to deliver a new sales and marketing application suite to the APJ region. This change impacted over 3000 internal users as well as Dell’s external customers in the APJ region. My personal responsibilities included the delivery and management of business transformation through business process re-engineering and technology change. This was successfully performed in an environment that lacked depth of user knowledge had limited availability of documented work processes and was resistant to change at all levels of the organization. Partnered with IT, business operations teams and business SME’s to define business imperatives, develop, document and agree appropriate solution’s and timescales to for the EMEA and APJ region.Successfully influenced CxO/VP and senior director stakeholders in multiple regions on the benefits of the future state platform and obtained support for the implementation of new global work processes. Led the APJ B2C and B2B analysis team. Responsibilities included delivery of as-is and to-be process mapping in Visio (BPMN and UML notations). As-is process discovery was executed using structured user interviews and reverse engineering of application functionality. Delivery of process development and prioritized requirements to both IT and business for multiple online/offline (telesales) sales and marketing systems including Email campaign, CRM and B2B/B2C e-commerce applications.
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  • Dell Inc
    It Manager
    Dell Inc Jan 2003 - Jan 2006
    Lead the EMEA Online Requirements Management Organization. Owned all EMEA Online improvement initiatives and partnered with US to deliver Global application enhancements.Led Dell’s Global Online Configurator redesign project. Decreased leakage by 10% and increased Revenue per order by $10+.
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  • Dell
    It Project Manager
    Dell Jun 1999 - Jan 2003
    Managed team of co-located and offshore Developers and business/requirements analysts tasked with redesigning the Relationship Online web sites, resulting in higher sales force efficiency and online electronic order penetration. Created and managed highly acclaimed “Quick Impact” program. Managed Online Project Portfolio, drove several major initiatives and directed project teams comprised of business analysts, developers, software testing analysts, and application support specialists.Provided requirements, data analysis and modelling for the online data warehouse & metrics capture systems. Delivery of European tax and shipping engine using offshore, U.S and European development teams.Requirements capture, definition and design of Dell’s Software & Peripherals vendor gateway. This system delivered a variety of automated functions including stock availability checks, cost and electronic invoice processing for a number of third party suppliers
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  • Cordiant
    Development Manager
    Cordiant Jan 1998 - Jan 1999
    Responsible for delivering blue chip web sites and giving technical lead to the development team. The client sites I was responsible for included Hewlett-Packard, Cable & Wireless and the Foreign Office Consultancy to compnay clients. Presentations at Board level
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  • Internet Business Solutions
    Development Team Leader
    Internet Business Solutions Jan 1996 - Jan 1998
    Development Team Leader - Internet Business Soution's (London 1996-1998): Provided consultancy, pre-sales and development of e-commerce focused projects
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  • Mitsubishi Electric
    Developer
    Mitsubishi Electric Jan 1994 - Jan 1996
    Provision of business system software
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Robert Fraser Skills

Agile Methodologies Business Analysis It Strategy Business Process Improvement Enterprise Architecture Program Management Itil Requirements Analysis Software Project Management Solution Architecture Pmo Integration E Commerce Sdlc Business Process Stakeholder Management Offshore Software Development Retail Banking Multi Channel Retail Digital Media Governance Mobile Internet Web Analytics Implementation Project Management Middleware Ibm Websphere Commerce Sterling Commerce Content Management Team Leadership Management Consulting Product Development Business Strategy Change Management Start Ups Mentoring Cloud Computing Amazon Web Services Requirements Gathering

Robert Fraser Education Details

Frequently Asked Questions about Robert Fraser

What company does Robert Fraser work for?

Robert Fraser works for Hayfin Capital Management Llp

What is Robert Fraser's role at the current company?

Robert Fraser's current role is Experienced Technology and Digital Transformation Leader.

What is Robert Fraser's email address?

Robert Fraser's email address is rf****@****mon.com

What schools did Robert Fraser attend?

Robert Fraser attended University Of Glasgow, University Of Glasgow.

What skills is Robert Fraser known for?

Robert Fraser has skills like Agile Methodologies, Business Analysis, It Strategy, Business Process Improvement, Enterprise Architecture, Program Management, Itil, Requirements Analysis, Software Project Management, Solution Architecture, Pmo, Integration.

Who are Robert Fraser's colleagues?

Robert Fraser's colleagues are Fabrice Damien, Stuart Mitchell, Mikel Domaica Valiente, Moritz Leinwand, Clement Le Lagadec, Anshula Venkataraman, Cfa, Andrew Kerr.

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