Robert Goodwin Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

• I implement tactical web and digital work plans, products and services in support of strategies and plans.• Proactively identify areas that could be improved and recommend solutions such as content optimization, information architecture, accessibility and digitizing business processes.• Collect information on existing products and services.• Recommend strategies and develop plans to identify opportunities and trends.• Summarize performance and recommend solutions such as new… Show more • I implement tactical web and digital work plans, products and services in support of strategies and plans.• Proactively identify areas that could be improved and recommend solutions such as content optimization, information architecture, accessibility and digitizing business processes.• Collect information on existing products and services.• Recommend strategies and develop plans to identify opportunities and trends.• Summarize performance and recommend solutions such as new channels, search engine optimization and content organizations to maximize effectiveness of online content.• Identify the need for, and develop, web and digital standards and guidelines for the web.• Provide web and digital expertise and recommendations to clients and other Customer Service & Communications Planners on projects such as content clean-up and search engine optimization. Show less

Calgary, Canada Area

• Supporting an initiative that identifies popular and trending topics for citizens using multiple sources of information. Sustain the tools that share this information online, and develop processes and tools to identify remaining content gaps and recommend and or implement appropriate solutions.• Supporting an initiative that allows various types of content to be shared (for example: promotional, featured, related) across existing City of Calgary web sites. • Review content related to… Show more • Supporting an initiative that identifies popular and trending topics for citizens using multiple sources of information. Sustain the tools that share this information online, and develop processes and tools to identify remaining content gaps and recommend and or implement appropriate solutions.• Supporting an initiative that allows various types of content to be shared (for example: promotional, featured, related) across existing City of Calgary web sites. • Review content related to online engagement to ensure consistency of messaging across the City of Calgary web sites, as well as assist in the development and sustainment of this content. • Develop a transition plan for online engagement content and functionality in preparation for the next version of the City’s external web presence.• Edit or optimize digital content for internal and external websites, identify gaps, retiring outdated and duplicate information, drafting and designing new content, configuring technical web components and ensuring compliance with best practices (for example: layout, plain language and search engine optimization) • Define and clarify web requests by working with other CSC staff to understand and respond to client’s needs including creating or improving content and converting content for online audiences• Track and update activities by assessing Service Requests, determining the appropriate action by applying process and workflow guidelines and managing tasks in content management systems Show less

Calgary, Canada Area

Social Media ChannelsI have operated all our social media channels since their beginning over 5 years ago. Today they feature such networks such as Facebook, Twitter, Instagram & Google+. Some highlights are:• Lead generation on all social media channels resulting in +$1,000,000 a year in revenue • Find, curate and tailor daily content for all 365 days of the year on different social media channels• Take our Facebook page from 0 to +10,000 fans• Create/manage all… Show more Social Media ChannelsI have operated all our social media channels since their beginning over 5 years ago. Today they feature such networks such as Facebook, Twitter, Instagram & Google+. Some highlights are:• Lead generation on all social media channels resulting in +$1,000,000 a year in revenue • Find, curate and tailor daily content for all 365 days of the year on different social media channels• Take our Facebook page from 0 to +10,000 fans• Create/manage all digital ads seen nationwide based on our demographics based on effective copywriting and brand management• Monitor, engage and follow up on comments of interest• Manage multiple large fiscal marketing accounts on Facebook• Adhere digital content and web writing to a digital strategy• Act as a liaison between our company and our Facebook representativesVideo CreationCreate, produce and distribute a vast array of videos for our needs which include such areas as:• Property videos for YouTube• Videos highlighting sponsorships or upcoming events• Internal corporate presentationsSocial Media Tracking• Daily monitoring & reporting of company mentions through SysomosInternal WebsitesThe ability to draft, edit and post information to internal channels of communications, these include:• SharePoint intranet• Resident member website• Our main online websiteAdditional tasks include• Manage multiple business processes and project planning in a timely manner• Provide insights on marketing campaigns• Control print media brochures and other print media• Find cost saving measures for our printing demands• Invoice management• Customer research• There are lots more which go here, if you want to know more, just ask me! Show less

Calgary, Canada Area

Some of my responsibilities during my years at Rileys were:• Act as a liaison between production, shipping and outside suppliers • Be the key contact on a daily basis for all production issues• Compare order specifications from sales and estimating to the job estimate • Manage/coordinate all aspects of the order through creative, prepress, production and fulfillment• Verify client’s product at various stages to meet their requirements• Review production details to… Show more Some of my responsibilities during my years at Rileys were:• Act as a liaison between production, shipping and outside suppliers • Be the key contact on a daily basis for all production issues• Compare order specifications from sales and estimating to the job estimate • Manage/coordinate all aspects of the order through creative, prepress, production and fulfillment• Verify client’s product at various stages to meet their requirements• Review production details to ensure additional information such as packing lists, labels and outside purchases are dealt with proactively during the production flow• Co-ordinate and schedule the receipt of collateral supplied by outside vendors• Attend and participate in daily production meetings Show less

Bcs, Communications Studies

Activities and Societies: Career Education Program & Team Leadership Program • Possess a solid grasp of traditional and modern.

Graphic Design, Digital Graphics Communcation Diploma

Activities and Societies: Industry Nights • Proficient with the print media management procedures and principles adopted by the industry •.