Leading a professional services firm that provides innovative solutions to government, non-profit and private-sector clients, including:-Workforce Development Operations-Programmatic Monitoring and Fiscal Auditing -Legal and Regulatory Compliance-Equal Opportunity and ADA Compliance-Project Management-Event Hosting and Logistics-Professional Development and Leadership Training-Staff and Facility Management -Program and Service Delivery -Outreach and Marketing -and more! BlueOps, Inc. is a certified Veteran Owned Small Business (VOSB) by the U.S. Dept. of Veterans Affairs.

Required by the Workforce Innovation and Opportunity Act (WIOA), the primary function of the One-Stop Operator is the coordination of WIOA partners, services and programs. Additionally, BlueOps serves as the Equal Opportunity Officer for the Frederick County American Job Center and is tasked with:Legal Compliance; Annual AJC certification process; Convene and lead partner meetings; Professional development for staff; Resource Sharing Agreement (RSA) budget; Facilitate RSA invoicing; Track and report performance outcomes; Functional oversight of AJC career services; Manage facility issues; Provide support to Workforce Development Board committees; Design and manage a continuous Improvement Plan and Process; and Serve as POC and resolve customer complaints. For more information about Frederick County's American Job Center, check out FrederickWorks.com.

Responsible for improving and integrating operational systems – including financial management, human resources, information systems, contract management and administrative support – for a boutique marketing and consulting firm specializing in senior living. Financial Management• Work with senior leadership to develop and monitor annual budgets. Identify and implement improvements in financial management and reduce expenses. Supervise the Controller and accounting staff; oversee cash and financial statements, loans, payables, receivables and collections.Human Resources• Responsible for HR policies and organizational communications, including hiring, onboarding, training, benefits coordination, performance reviews, time tracking, and payroll. Provide direction and guidance to business partners on issues of employment law and regulatory compliance.• Partner with leadership on organizational development initiatives, including mission statement, culture enhancement, employee engagement practices, and team building events.• Manage staffing to ensure capacity and personnel align with business objectives; coach, mentor and train personnel and support succession planning.Operations and Project Management• Identify and implement achievable process improvements. Created a playbook for project management workflow that resulted in greater efficiencies as well as improved and inter-departmental communication and coordination.• Anticipate and ensure adequate business insurance and legal compliance for operations in multiple states. • Manage the annual business plan, develop revenue projections, analyze staffing to ensure capacity, office space expansion and identify strategic business initiatives. IT Systems • Manage organization’s information systems including accounting software, project management systems, sales and CRM databases, office hardware and equipment, networking and conferencing technology, file sharing, back-up systems, and phone systems.

-Directed all Human Resources activities including strategic planning, job descriptions, negotiations, offer letters, compensation structure, benefits administration, performance counseling and terminations. -Managed recruitment and hiring process and also regulatory compliance for the DC, Chicago, London and Singapore offices.-Improved employee orientation and on-boarding process, completely restructured the performance evaluation system in 2012 and introduced a new progressive discipline system.-Directed the accounting department, including full cycle A/R, A/P, bank reconciliations, payroll, G/L and collections. -Managed vendor contracts, procurement matters and supervised four staff accountants.