Robert Pham Email & Phone Number

Austin, Texas, United States

CertifID is the leading security SaaS platform dedicated to preventing real estate wire fraud by authenticating all parties in a transaction and securely transferring bank account information. They've helped protect over $100 Billion from fraud and recently raised $20M in Series B funding.

Austin, Texas, United States

• The Product Prodigy Institute is a 2 year program empowering students from under resourced backgrounds with product management skills and a foundation in social impact, innovative thinking and entrepreneurial.
• Led team of 5 in building Studyable for users to identify available study spots on crowded campuses
• Conducted 100+ customer discovery interviews to validate pain points and identify target customers
• Spearheaded launch of a concierge MVP, achieving a CSAT score of 4.5/5 and securing 50 pre-signups and 10 new feature requests within the first month post-launch

Boston, Massachusetts, United States

• LPL Financial is the #1 independent broker-dealer empowering their advisors with a vast technology suite and end to end support that allows them to focus on building strong client relationships and running their.
• Streamlined internal communication by 20% from leading development of new cross-functional org chart and aligning 6 departments
• Optimized onboarding process by 10% via leveraging user interviews and journey mapping to identify and remove 3 redundant steps
• Increased revenue by 5% in two months through industry benchmarking analysis and implementing new department pricing strategy

Austin, Texas, United States

Austin, Texas, United States

Performed pro bono consulting for local Austin Business such as Ghostline Kitchens and Coala Biosciences by leading teams in conducting competitive analysis, market research, and case analysis techniques to present to senior management

• Developed comprehensive strategy to establish connections among new and returning members, leadership, alumni, and corporate sponsors over the long term
• Managed team of 5 in executing operational logistics for 19 professional development events

Austin, Texas, United States

• Corresponded and partnered with Fortune 500 companies to create career opportunities for students
• Organized professional events such as mock interviews and mentorship programs for 50+ members
• Collaborated with a team of three directors to execute general meetings featuring corporate sponsors

Cypress, Texas, United States

• Guided and trained three junior instructors after restructuring training program for new hires
• Supervised team of six tutors involved in grading assignments and communicating with students
• Maintained a structured learning environment by enforcing rules for behavior and procedures in a classroom of ~50 students

• Analyze academic progression of students to optimize future study plans for maximum development
• Monitor students to give feedback and instruction and grade worksheets when completed

Bachelor Of Business Administration - Bba, Management Information Systems, General

Activities and Societies: Product Prodigy Institute, Asian Business Students Association, ABSA Consulting Team, Freshman Launch, Texas.

Minor, Computer Science

18 hours of CS coursework including: Object Oriented Programming in Python, Database Management in SQL, Web Systems Development in C#/.NET.