Rob Walker Email & Phone Number

• Coordinated the unification of multiple Salesforce organisations into a single production instance, supporting business restructuring and rebranding.
• Managed data imports, exports, and deduplication; ensured data quality through regular clean-ups and updates.
• Designed and generated custom reports and dashboards, providing insights into business performance and supporting decision-making.
• Created and managed user accounts; configured roles, profiles, permissions, and security settings.
• Configured page layouts, fields, record types, and custom objects; managed system updates and monitored performance.
• Delivered training and documentation; resolved user queries and issues, ensuring timely support and adherence to best practices.

London, England, United Kingdom

• Documented reporting processes for Sales, Operations, Finance, Delivery, and Apprenticeship programmes within QAA.
• Led the standardisation of Power BI report security, moving to department and management-level access groups.
• Transformed raw data into actionable insights using Power BI, improving data-driven decision-making and operational efficiency.

London, England, United Kingdom

• Creating complex spreadsheets to improve team efficiency and promote automation.
• Tracking/recording applicants, ensuring eligibility criteria is met & evidenced.
• Booking learner training in a timely manner & issuing completion certificates.
• Monitoring attendance records, escalating absences to delivery colleagues.
• Programme administration, tracking, evidence collation & reporting in line with DfE requirements.
• Administration of the BUD platform, including report generation & learner activity monitoring.

London, England, United Kingdom

• Analysing quantitative & qualitative data to create a narrative behind the data.
• Creating & maintaining user friendly spreadsheets to support various bespoke projects.
• Led training workshops for colleagues & peers.
• Regular support colleagues including senior management with data queries.
• Created email templates.
• Ensuring data is kept up to date and accurate across ATS systems and spreadsheets.

Wrexham, Wales, United Kingdom

• Kept up with gaming and Esports news.
• Shared my gaming expertise with our consumers.
• Grew the Belong community through Arena content and activities
• Drove Belong publisher-funded activities.
• Increased Belong usage, value passes, and memberships.
• Managed store operations and ensured all KPIs were met.

Shrewsbury, United Kingdom

Managing both the Shrewsbury and Crewe/Wrexham GAME stores.

Shrewsbury, United Kingdom

Crewe, United Kingdom

Supporting both the Crewe and Wrexham GAME stores.

Shrewsbury, United Kingdom

I led and managed the new GAME concession staff within a Maplin shop using my strong leadership abilities, as well as my exceptional communication and interpersonal skills. I was responsible of the P&L and made the most of every sales opportunity while encouraging and motivating my staff to provide exceptional customer service. My coaching talents were put.

Shrewsbury, United Kingdom

I collaborated with the Store Manager to ensure that the team was focused on generating sales, meeting daily KPIs, and learning from them. I was the first point of contact for any staff member who needed help above their level. I offered significant assistance to staff members, developed best business practices wherever they were during work hours, and.

Wrexham, Wales

• Kept up with gaming and Esports news.
• Shared my gaming expertise with our consumers.
• Grew the Belong community through Arena content and activities
• Drove Belong publisher-funded activities.
• Increased Belong usage, value passes, and memberships.
• Managed store operations and ensured all KPIs were met.

Shrewsbury, United Kingdom

I drew on my past retail expertise to find new approaches to foster team cooperation, inspire inventive ideas, and boost store performance. Overseeing retail operations, my mission was to create and motivate my team to engage consumers and provide exceptional customer service by building enthusiasm around items, releases, programmes, and projects — all.

Shrewsbury, United Kingdom

Using my problem-solving and interpersonal abilities, I aided the Manager in building a retail atmosphere that encouraged both staff and customers, as well as ensuring quick fixes to all technological concerns. Customers in need received excellent advice as well as pleasant, hands-on technical help from me. My goal was to help all shop visitors get the.

Shrewsbury, United Kingdom

In charge of the design, layout, and coding of the website. Using my creativity and imagination, I worked on the technical and graphical aspects of the website, including how it runs and appears. I also assisted with the upkeep, updating, and promotion of Movie Writing via social media networks.

Shrewsbury, United Kingdom

Thriving on interactions with customers as well as team members, I found tremendous joy in assisting and offering an exceptional level of service, as well as prioritising the consumer at all times while assisting in ensuring the store's success.

Chelmsford, United Kingdom

• Took a key role in designing and laying out the website, using creativity to bring high-impact design concepts to life.
• Collaborated with other teams to achieve company-wide targets.
• Utilised web content management systems for efficient content management.
• Implemented and maintained high-quality SEO policies, integrating them with web content.
• Collected and analysed data on website usage to enhance performance.
• Reported progress and updates to senior management and clients.

Chelmsford, United Kingdom

Providing excellent customer service, liaising with product suppliers, maintaining computers to allow instant demonstrations, keeping keys for the safe and store, cashing up tills, banking, organising the staff rota, dealing with customers face to face and over the phone, assisting the manager, making sales, and hitting targets

Chelmsford, United Kingdom

Accurately archiving disclosure forms with those working with children and/or vulnerable adults, as well as for fostering/adoption candidates, dealing with vast quantities of mail on a daily basis, filing, copying, and forwarding to the appropriate authorities, liaising and corresponding with senior staff and clients alike, and receiving delivery of new.

South Woodham Ferrers

A Levels, Media Studies, Business Studies, Ict, History

Gcse, Art, History