Robert Mcfall Email & Phone Number

Georgetown, TX

Responsible for the overall planning, organizing, and execution of all IT, telecom and audio/visual functions at all locations. Direct all IT operations to meet customer requirements as well as the support and maintenance of existing applications and development of new technical solutions. Create and implement training programs for staff and resident.

Austin/East Tx

Perform routine to complex IT services dependent on each clients needs. Responsible for service and maintenance of contract and emergency clients as needed. Create and implement business plans including product evaluation, contract bids, backup systems both on and offsite, maintenance agendas, and obsolescence plans. Regularly meet and coordinate status.

Responsible for service and maintenance of contract and emergency clients as required. Install, configure and maintain, network and standalone systems. Create and implement business plans including job bids, backup systems on and offsite, maintenance agendas, obsolescence plans, etc. Regularly involved in and led total and partial network rebuilds, PC.

Responsible for statewide email and network system administration, including all Windows 2K3, Exchange, Blackberry Enterprise, McAfee EPO, and Recovery Servers. Perfofm firewall, IDS and internet site security administration. Generate monthly IT reports. Correspond with help desk and direct support for ticket resolution. Create and maintain all User ID's.

Audit special projects, security systems and policy and procedures pertaining to IT. Create security procedures and ensure they are enforced throughout the agency. Submit audit plans, work papers, and professional independent opinions of the systems being audited. Confer with executive staff to report findings and suggest possible scenarios and resolutions.

Perform statewide network and email system administration. Configure and maintain firewall and onlline security. Generate weekly and monthly audit reports referring to IT business. Plan, coordinate and manage projects such as email and network consolidation across multiple agencies. Perform server maintenance, including, upgrades, patch implementation and.

Provide onsite support for network hardware and software, including PC's, laptops, Compaq servers, Cisco routers, network switches, cables, and printers. Conduct projects such as PC replacements, software and hardware upgrades. Test and review software and hardware for implementation throughout the agency. Create and update policies and procedures, for.

Provide onsite support for network hardware and software, including PC's, laptops, Compaq servers, Cisco routers, network switches, cables, and printers. Conduct projects such as PC replacements, software and hardware upgrades. Test and review software and hardware for implementation throughout the agency. Create and update policies and procedures, for.

Perform hardware and software installations. Develop and present training sessions and technical updates for end users and management. Troubleshoot and repair workstations, laptops, and network entities. Support software and hardware packages used throughout the company. Conduct product evaluations for new software and hardware including research and.

Associates Degree, Computer Networking

Activities and Societies: Phi Theta Kappa Honor Society

Education record

Education record