Bob Willard Email & Phone Number

As a seasoned professional with a career-long record of performance improvement, operations optimization, and operations management experience, I have built a 20-year career focused on reducing costs and improving business performance. Over the years, I have become an expert at identifying opportunities to turn around business performance in competitive markets. As a hands-on leader, I am passionate about fostering a team culture focused on accountability and collaboration. Regardless of the challenge, I remain committed to driving continuous improvements to reduce costs, improve efficiencies, and increase employee retention.Recently, I served as the VP of Business Development and General Manager with Stone Age Creations. Under my leadership, I administer all day-to-day operations, including product development, customer service, marketing, sales, and shipping and receiving. I have created new products, led the implementation of processes and work practice controls, and revitalized and revamped the sales program to energize and motivate our sales reps. In addition, I liaise with senior leadership and various other personnel and teams to ensure the company’s operational support structure is driving the business forward with minimal expenditures.From 2016 to 2018, I functioned as Field Manager for JMI Reports. There, I devised and established strategies to improve morale for inspectors assigned to remote territories while simultaneously increasing recruitment and building an Independent Inspector Workforce. Other previous roles include Store Manager of Lighthouse Pools and Spas, President of Indianapolis Pool Management, and Director of Operations at Hastings Water Works.Key Career Highlights:⭐ Strategic Entrepreneur: Leveraged leadership, business, and operations expertise to resurrect several businesses and divisions into revenue-generating, top-rated companies with high-performing employees.⭐ Supply Chain Innovator: Led innovative sourcing strategies to restructure the global supply chain distribution business throughout the Covid-19 pandemic at Stone Age Creations. ⭐ Highly Adaptable Business Leader: Built industry knowledge and expertise from the ground up at Stone Age Creations and JMI Reports by tapping into my innate leadership skills and 20+ years of business expertise to create new systems and processes that catapulted both companies to new heights.