Robert Kern Email & Phone Number

Arizona, United States

• Client training in both the ArchiMate modeling language and the use of BiZZdesign Enterprise Studio enterprise architecture software • Coaching and mentoring of EA methodologies and best practices• Effectively employ iterative project management methodologies and tools to ensure implementation velocity• Partner closely with EA teams in co-developing EA maturity planning• Partner closely with EA teams in co-developing application and technology roadmaps, capability-based… Show more • Client training in both the ArchiMate modeling language and the use of BiZZdesign Enterprise Studio enterprise architecture software • Coaching and mentoring of EA methodologies and best practices• Effectively employ iterative project management methodologies and tools to ensure implementation velocity• Partner closely with EA teams in co-developing EA maturity planning• Partner closely with EA teams in co-developing application and technology roadmaps, capability-based planning, customer journey maps and other architectural views and artifacts to support strategic planning, cloud migration strategies and plans, and various IT-driven initiatives Show less

Tucson, Arizona, United States

Key responsibilities:• Developing and continually improving the Enterprise Architecture (EA) practice• Design, development, and management of the organization’s Application Portfolio Management system• Development and delivery of roadmaps that enhance operational efficiency and provide visionary guidance for business and technology portfolios• Understanding of key IT trends, leading discussions regarding applicability of new technology as well as incorporating it into the… Show more Key responsibilities:• Developing and continually improving the Enterprise Architecture (EA) practice• Design, development, and management of the organization’s Application Portfolio Management system• Development and delivery of roadmaps that enhance operational efficiency and provide visionary guidance for business and technology portfolios• Understanding of key IT trends, leading discussions regarding applicability of new technology as well as incorporating it into the overall development and delivery of the IT strategy, architecture and roadmaps• Understanding, advocating and supporting IT strategies, as well as analyzing the IT environment to detect deficiencies and recommend improvements• Creation of system and application architectures that provide vision, problem anticipation, and problem-solving ability to the organization• Assisting in the development of an Architectural Governance process to establish architectural standards• Ensuring architectural direction is properly aligned with business need and priority• Providing support and guidance to solution architects and technical leads on projects• Consultation with internal colleagues and external partners• Partnering with key business leaders to build and maintain a solid understanding of the business strategies and priorities• Partnering with members of the IT Leadership Team to ensure that the IT strategy supports the business strategy• Partnering with other IT leaders to coordinate cross functional assessments, capabilities and/or management of delivery of services to help IT realize greater business value from the IT organization and investments Show less

Tucson, Arizona Area

• Systems, Network, and Citrix Administrator for the organization’s 1000+ servers including the installation, administration, and maintenance of all server class hardware including IBM, Dell, and HP• Lead designer and administrator of the organization’s Citrix (XenApp 6.5) and Epic via Citrix environment (200+ XenApp Servers and 4000 concurrent users) • Citrix Netscaler load balancer implementation and administration • Administration of the organization’s Microsoft Exchange… Show more • Systems, Network, and Citrix Administrator for the organization’s 1000+ servers including the installation, administration, and maintenance of all server class hardware including IBM, Dell, and HP• Lead designer and administrator of the organization’s Citrix (XenApp 6.5) and Epic via Citrix environment (200+ XenApp Servers and 4000 concurrent users) • Citrix Netscaler load balancer implementation and administration • Administration of the organization’s Microsoft Exchange enterprise email system, Active Directory, enterprise backups, VMware, and various other critical systems • Server support for the organization's 50,000+ employees Show less

Responsible for the purchasing, installation, administration, and maintenance of all technology assets including servers, network switches and routers, desktop workstations, printers, and IP/analog phones within multiple locations in the Tucson area.Responsible for managing the organization’s ISP and phone service contracts including support contracts and contract renewal negotiations for all of the organization’s Tucson locations.Project Manager for enterprise hardware and software… Show more Responsible for the purchasing, installation, administration, and maintenance of all technology assets including servers, network switches and routers, desktop workstations, printers, and IP/analog phones within multiple locations in the Tucson area.Responsible for managing the organization’s ISP and phone service contracts including support contracts and contract renewal negotiations for all of the organization’s Tucson locations.Project Manager for enterprise hardware and software implementations. Researched , analyzed, and recommend technology and operational enhancements through business process analysis directly to the CIO and CEO of the organization. Show less

Responsible for the installation, administration, and maintenance of all research and development technology assets including servers, storage arrays, Fiber Channel switches, Ethernet switches, power distribution units, desktop workstations, and server clustering utilizing Redhat and SUSE Linux systems.Primary support lead for Brocade Fiber Channel switches, HP ProCurve Ethernet switches, all server class pc’s (including HP, Dell, IBM, Sun), all SAN storage array units (including HP MSA &… Show more Responsible for the installation, administration, and maintenance of all research and development technology assets including servers, storage arrays, Fiber Channel switches, Ethernet switches, power distribution units, desktop workstations, and server clustering utilizing Redhat and SUSE Linux systems.Primary support lead for Brocade Fiber Channel switches, HP ProCurve Ethernet switches, all server class pc’s (including HP, Dell, IBM, Sun), all SAN storage array units (including HP MSA & EVA, Clariion, Hitachi Data Systems, Data Direct), and server operating systems (including Redhat, Ubuntu, SUSE, and Solaris)Responsible for pricing, quotation, and procurement of all internal research and development technology assets.Developed project plans to determine time frame and procedures for accomplishing department goals.Ensured project tasks were completed as scheduled and reported results to functional organizations. Show less

Project Manager/Implementation Consultant for projects involving the application of software solutions to city, state, and county departments/functions.Coordinated projects through planning, requirements, design & development, system integration & testing, training, production & deployment, and transition to sustaining support. Developed project plans to determine time frame and procedures for accomplishing requirements.Worked closely with the assigned user community to understand… Show more Project Manager/Implementation Consultant for projects involving the application of software solutions to city, state, and county departments/functions.Coordinated projects through planning, requirements, design & development, system integration & testing, training, production & deployment, and transition to sustaining support. Developed project plans to determine time frame and procedures for accomplishing requirements.Worked closely with the assigned user community to understand their business needs and develop system requirements. Utilized Crystal Reporting to provide customized user reports and data presentations.Ensured project tasks were completed as scheduled and reported results to functional organizations. Show less

Vendor relations, budgeting, contract renewals, and various procurement activities.Assisted in hardware and software testing, and the creation and revision of Information Technology departmental quality control forms (IQ, SRS, FRS), change request forms, and departmental procedures.Instrumental in designing and tracking Information Technology asset information within the organization’s electronic tracking system utilizing CA Unicenter Helpdesk software.Instrumental in the planning… Show more Vendor relations, budgeting, contract renewals, and various procurement activities.Assisted in hardware and software testing, and the creation and revision of Information Technology departmental quality control forms (IQ, SRS, FRS), change request forms, and departmental procedures.Instrumental in designing and tracking Information Technology asset information within the organization’s electronic tracking system utilizing CA Unicenter Helpdesk software.Instrumental in the planning, installation and maintenance of hardware and software which facilitated the organization’s implementation of an Axeda (CareGiver) enterprise software solution, a key component of the organization’s Symphony product line roll-out.Responsible for the planning, installation, maintenance, and monitoring of various network equipment and server systems including Windows 2003 Server, Redhat Linux, FreeBSD, SUSE Linux, and Solaris systems. Assisted in the planning, installation, configuration, and maintenance of Bluecoat proxy servers, Cisco routers and switches, Nokia firewall appliances, Blackberry mobile devices, and VMWare ESX servers to utilize virtualization. Show less

Co-founded a statistical analysis consulting and Information Technology support company in the Tucson area. Assisted in the creation of the corporate charter, managed fulltime and contract staff, responsible for sales and accounting activities for the corporation. Responsible for purchasing and installing the company's infrastructure for file and print sharing, email, and internet services. Produced numerous marketing materials, led technical training classes, and was responsible for… Show more Co-founded a statistical analysis consulting and Information Technology support company in the Tucson area. Assisted in the creation of the corporate charter, managed fulltime and contract staff, responsible for sales and accounting activities for the corporation. Responsible for purchasing and installing the company's infrastructure for file and print sharing, email, and internet services. Produced numerous marketing materials, led technical training classes, and was responsible for the company's public relations when dealing with the press and other media.Assisted customers by providing project management, consulting, training, and support services.Trained customers in the use of and provided support for Microsoft Windows, Microsoft Office, Microsoft Project, and many other software packages. Show less

Researched, budgeted and documented cost/benefit of proposed IT solutions. Managed software licensing, and assisted in the creation of IT policies that reduced company liability. Provided hardware, software, networking, and systems support for the corporation, including Windows 2000, XP, 2000 Server, SQL, and Exchange Email Server.Managed contract and fulltime regular employees.Produced technical guides for employees, created and managed pc standards, documentation, performed… Show more Researched, budgeted and documented cost/benefit of proposed IT solutions. Managed software licensing, and assisted in the creation of IT policies that reduced company liability. Provided hardware, software, networking, and systems support for the corporation, including Windows 2000, XP, 2000 Server, SQL, and Exchange Email Server.Managed contract and fulltime regular employees.Produced technical guides for employees, created and managed pc standards, documentation, performed project manager duties for various I.S. related projects. Show less

Mba, Business Administration

B.S., Information Systems