Robert Kuzniar, Pmp, Focp Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Herndon, Virginia, Us

Herndon, Virginia, Us

Project Management: Provided Enterprise IT Project Management support services to U.S. Citizenship & Immigration Services (USCIS) Enterprise Infrastructure Division (EID) under the USCIS SPEDI Contract. Successfully managed the Agency’s Infrastructure Service Request (ISR) Program; and supported the Project Management Office (PMO) using PMI, Agile, ITIL, and DevSecOps concepts, tools, techniques, methodology, and framework.Proven Leadership: Managed all monthly contractual Acceptable Quality Levels (AQLs) for assigned Performance Work Statement (PWS), ensuring a team of six project managers maintained 100% compliance with requirements. Prepared reports and presentations that deliver performance metrics to the Government Customer. Demonstrated Performance: Provided comprehensive management, research, analysis, and coordination for over 1500 Infrastructure Service Requests during the initiation of non-routine IT infrastructure work, resulting in 100% assignment accuracy within USCIS Operations and Engineering Branches.Process Improvement: Successfully led Process Improvement Projects for automating IT Operations/Engineering work intake and established modernized ticket management dashboards used for the Agile planning, prioritization, execution, and monitoring and controlling of assigned contractor work within the Customer’s ServiceNow platform. Subject Matter Expertise: Develops and maintains a high degree of USCIS Office of Information Technology (OIT) institutional knowledge; allowing advanced multi-divisional DevOps coordination with both USCIS Government Officials and contract support personnel and programs. Exhibits strong technical knowledge of IT systems used by the Agency.

Lanham, Md, Us

The a.i. solutions Quality Manager coordinates and conducts the activities required to maintain our certification and grading by supporting the maintenance and continuous improvement of the a.i. solutions Quality Management System (QMS) and activities in support of ISO 9001:2008, AS9100 and CMMI-Dev (ML 3) requirements and future registrations. The Quality Manager provides process guidance/oversight to our outstanding technical and business ops teams, conducts internal audits, and utilizes the internal resources trained to support our QMS to achieve the quality goals. Essential Roles & Responsibilities:Performs short and long range planning activities as they pertain to a.i. solutions’ QMS and Systems Engineering approachWork with all Organizational units to promote quality achievement and performance improvement in support of the a.i. solutions Quality Policy and Quality ObjectivesConducts process and project level Internal Audits in support of AS9100-Rev C and CMMI-Dev requirementsDocuments, monitors, and reports status of Corrective and Preventive ActionsAssists in the creation and maintenance of Core documented processes and proceduresOversees and maintains the Internal Audit ScheduleTracks and evaluates QMS Metrics and identifies recommendations for improvementsSupports a.i. Operating units with Quality issues and improvementsParticipates in periodic QMS training/webinars; researches and implements best practicesAssists in developing and administering Corporate QMS Training sessionsCoordinates and supports External Audit activities from Customers and Registrars

Lanham, Md, Us

Falls Church, Virginia, Us

Washington, Dc, Us

- Promoted to positions of increased responsibility over a 13 year span of service supporting various USMC Aviation Programs.Presidential Support Specialist HMX-1, Quantico VA Quality Assurance, Workcenter Supervisor HMX-1, Quantico VAAviation Maintenance Control HMM-774, Norfolk VAHelicopter Airframes Mechanic HMM-263, Jacksonville NC- Received numerous awards and commendations for honorable service, with most recent recognition coming from The White House for performing specialized duties supporting Executive Flight Detachment. These Responsibilities included Top Secret/SCI activities pertaining to the locations and movement of the President and Vice President of the United States.- As a unit leader, established work schedules, resolved personnel conflicts, conducted periodic internal audits, counseled subordinates, and documented records of proficiency and training for all assigned persons.- Conferred with senior military and government officials to recommend strategic department modifications of factors such as employee and equipment utilization, supervisory and production methods, and procedures to increase efficiency.- Reviewed production records and time-cost statistics, and directed proper requisitioning of materials to enhance efficiency and cost effectiveness of the entire aviation maintenance department.