As our Fleet Manager, I play an internal and external facing role for the dealership. I was tasked to create the Fleet Department from scratch in January of 2021. The store had sold 11 fleet deals the previous year before I established the department. In the start of 2023, the department has now facilitated over 450 fleet deals since it’s inception. Fleet deals can comprise of small to large businesses, leasing companies like Enterprise Holdings, and state government entities. I also am directly responsible for the dealership’s inventory operations and participating in community relations events. The items that I specialize in and have directly brought to the table as our Fleet Manager are partnering with large fleet accounts consisting of over 150 vehicle orders and being awarded the Alabama State Bid Contract for a specific truck line over the next 5 years. For internal inventory operations, I am responsible for all items regarding a vehicle once it arrives on our lot from the manufacturer. This consists of quality control related to mechanical or physical damages, coordinating with our 3rd party body shop, ensuring the lot looks pristine, and managing where all sales vehicle keys are. For community relations, I have coordinated getting our store involved in several local parades by bringing out select new vehicles. I attend our local Irondale Chamber of Commerce meeting to represent the dealership as well as network with other local businesses.

I own and operate a rental property in downtown Birmingham, AL. My clientele ranges from traveling professionals to your traditional Airbnb guest. I have had the opportunity to host over 15 stays ranging from a 2 day weekend trip to 3 months for a traveling nurse. Magic City Views is a Superhost on Airbnb with over ten 5 Star Reviews. I care deeply about my rental experience and want to ensure my guests have an exceptional stay.

I directly interface with 500+ Dealer Principals in the car business. Our service specializes in business acquisitions and helps Dealer Principals by expanding their footprint in the automotive business or strategically liquidating their assets. My primary responsibilities include: cold calling via phone/in-person, account management, contract negotiation, analyzing financial data, and mediation between parties. I have worked with automotive business leaders ranging from entrepreneurs seeking to get into the car business, small to mid-size dealers, and large privately held auto groups. I acquired my Alabama Real Estate License to maximize my education of business acquisitions as well as my earning potential.

As our Fleet Manager, I play an internal and external facing role for the dealership. I was tasked to create the Fleet Department from scratch in January of 2021. The store had sold 11 fleet deals the previous year before I established the department. In the start of 2023, the department has now facilitated over 450 fleet deals since it’s inception. Fleet deals can comprise of small to large businesses, leasing companies like Enterprise Holdings, and state government entities. I also am directly responsible for the dealership’s inventory operations and participating in community relations events. The items that I specialize in and have directly brought to the table as our Fleet Manager are partnering with large fleet accounts consisting of over 150 vehicle orders and being awarded the Alabama State Bid Contract for a specific truck line over the next 5 years. For internal inventory operations, I am responsible for all items regarding a vehicle once it arrives on our lot from the manufacturer. This consists of quality control related to mechanical or physical damages, coordinating with our 3rd party body shop, ensuring the lot looks pristine, and managing where all sales vehicle keys are. For community relations, I have coordinated getting our store involved in several local parades by bringing out select new vehicles. I attend our local Irondale Chamber of Commerce meeting to represent the dealership as well as network with other local businesses.

I proudly served my customers on a daily basis for their vehicle and wants and needs. I sold new and pre-owned vehicles. I was fortunate enough to earn 85 customer's business over the span of 8 months. The most meaningful aspect to me is building the customer relationship, while at the same time understanding their wants and needs to then provide the best solution. I know I have done all of that successfully by receiving the highest customer feedback scores at my dealership in the experience surveys sent by the manufacturer. I created the "Community Giveback Program" for my sales efforts. For every car deal, I committed $25 to give to a local non-profit at the end of every fiscal quarter. My goal was to raise at least $1,000 for every organization. I did this because I want to impact my community positively, do something bigger than myself, and give myself more purpose.

Vulcan Rental Car gave me an outlet to own and operate 100% of my customer experience through renting my vehicle out. After doing it for a year, I was an Allstar Host with 27 reviews at a 5 Star average. I created Vulcan Rental Car with the goal of providing valuable transportation to the people in my community of Birmingham, AL as well as those who are visiting. At a very early age, I have been very interested in cars. That interest of mine has turned into a career path of being in customer-facing roles working around all the cars I could ever wish for.I have over 7 years combined experience working around customers and cars, such as: valeting hundreds of customers' cars at almost every venue in downtown Birmingham, renting out cars to customers in one of the busiest branches in Alabama at one of the largest rental companies in the US, and now earning customers' business through selling vehicles whether for personal or for their work.As a young, passionate entrepreneur I am committed to fostering a win-win environment for all my guests and to provide excellent customer service. I have a deep care and concern for a valuable customer experience and will do everything in my power to uphold a quality standard.

I directly supported state-wide annual SHRM conferences through providing B2B sales/networking opportunities between vendors and participants. My main focus was on the vendors for their attendance and involvement at the conference. The goal at Relax It's Handled is to grow better together with all of the clients we work with.

My main objective was to ensure my team of phlebotomists had a successful blood drive to go to every single day of the year aside from Thanksgiving and Christmas. I worked primarily with businesses, grade schools, colleges/universities, churches, and community events. My team either achieved our monthly goal or finished first in the district within central AL for 75% of the time I was in my position.For the many grade schools that hosted blood drives with me, I facilitated an educational program with the students to explain what blood is and the importance of donating when of age. The schools I had directly worked with range from kindergarten to high school. For me to have been successful in keeping up with over 100 accounts that hosted blood drives with us throughout the year, I was very organized and time-oriented. Every account and chairperson I worked with was different. I effectively communicated with every account by seeking to understand their specific needs and wants while showing them a genuine experience so that we are able to save lives by getting blood donors.

I was a Leadership Consultant for 24 accounts located throughout 9 states in the southeast. I worked closely with undergraduate male leaders from each account to educate and empower them in regards to: academics, health and safety, leadership, accountability, finances, philanthropy, social service, and many more aspects. Throughout the chapters that I oversaw, there are over 1,500 undergraduate members whom I had the ability to consult. I independently visited every account twice per year minimum, which totals to 6 months out of the year. In total for the visits, I had over 400 in-person meetings with the account's stakeholders. The stakeholders are: the general members, new members, members in leadership, campus staff, Dean of Students, influential alumni. The meetings I facilitated could have consisted of: one on one's, small group, entire account (10 - 200 members). My meetings were facilitated via presentation or through conversation. I balanced all of my in-person visits with bi-weekly phone calls for 19 account leaders, answer any and all account questions via email/phone for accounts, account member audit updates, account financial updates, 24/7 account emergency management, etc.I am educated and trained to utilize the Birkman Method assessment for myself and account stakeholders. I am very aware of myself as it relates to the things I need on a daily basis to be at my best for an employer, how I portray myself in the workplace, how to shift my behaviors to be most effective in situations with different people, and how to communicate my stress behaviors to people whom I work with.

As an intern, my roles and responsibilities were very similar to a full-time management trainee. The main focus of my internship was customer service and sales. I assisted customers in everything they may have needed, such as: making reservations, renting cars, returning cars, and overcoming issues through critical thinking. The area that I improved the most in was my sales. My favorite quote by the founder of Enterprise, Jack Taylor, that I fully believe in is "Take care of your customers and employees, then the profits will follow."I won the competition at the end of the internship for "If I were CEO for the Day". I presented a business idea to a panel of judges which included: Human Resources Manager, Area Manager, and Southeastern District Manager.

I was responsible for the success of the company in relation to staffing employees and strategically managing the event operations. I kept constant communication with over 60 employees about the schedule and logistics for the upcoming events. I advised and assisted with recruiting efforts for potential employees in the application process. Problem solving, critical thinking, and reliable communication were the main skills that I utilized in order to be successful in this management role.

I was solely responsible for the overall success of my shift through managing and coordinating the team members. I acted as the liaison to our client in order to accommodate for all of the needs or wants for the event. Being the liaison, I was in charge of problem solving or critical thinking in regards to unforeseen issues for the customers and client. To ensure high success, I educated myself on the logistics to mentally and physically prepare the event for valet operations. I managed teams ranging from 3 to 20 valets while at the event.

I was responsible for giving our guests extraordinary customer service through a high level of professionalism. My tasks were to make our guests feel very welcome, park and retrieve vehicles responsibly, be a positive team player, and communicate strategically with all valets on shift along with the Team Leader.

As President of the Theta Phi chapter of Alpha Tau Omega at UAB, I served as an overseer and liaison for my chapter. I managed and ensured the success of 17 officers who strived to develop a chapter that consisted of 63 members. Communication is one of the most important aspects of being President. I communicated on a daily basis with my officers, UAB staff, and the national fraternity. Under my term as President, my chapter won our national award "True Merit" and university "Top Chapter".

I was responsible for being a resource to customers by helping them with a high sense of care. My tasks were to help customers find items, educate or answer questions about the items, answer the phone, complete assigned projects, and to be a team player. I was fortunate to help almost all other departments based on my knowledge and adaptability.