• Identify & Develop Partnership Relationships

• Manage Amazon operations, optimize Amazon Account health, compliance adherence• Catalog Management – Optimize accurate front-end item data (title, bullets, safety information, ingredients, units of measure, images, videos, product category, A+ content, Enhanced Brand Content, and Brand Store)• Advertising Strategy Development - Utilize Amazon ad platforms (DSP, Sponsored Products, Sponsored Brand, & Sponsored Display) to generate growth, loyalty, and reach• Schedule & Coordinate Promotional Activities - Utilize promotional Amazon tools including Lighting Deals, Coupons, Subscribe & Save, Brand Tailored Promotions, Customer Engagement & Promotional Codes• Foster productive relationships with cross-functional teams, partners, and contractors including Amazon representatives (Strategic Account Services & Advertising teams), third party agencies, and consultants• Leverage Amazon Brand Analytics to scale growth • Resolve Account Health alerts with compelling and document-supported case composition • Maintain organized internal databases of relevant manufacturer documentation, and certificates• Expertise of Amazon’s TOS and Compliance Guidelines• Inventory forecasting & FBA Inventory Management• Review mitigation and customer support assurance• Resource proficiency with Google Suite/Microsoft Office, Helium10, Shopify, Datahawk, Klaviyo, Miro, Sellerboard, Nozzle, JungleScout, Groove, Google Analytics, and more• Reporting and tracking of key performance indicators: sessions, conversions, units sold, ACoS, promotions, organic rank, sponsored sales, advertising spend, and more• Conceptualize innovative graphic design assets

Marketing & Design• Conduct extensive market research & creatively strategize effective methods of marketing for high-end, fashion focused eyewear. • Design & develop physical & digital media through proficient use of Adobe Creative Suite.• Collaborate with clients regarding brand integration & marketing strategy.• Maintain a dynamic presence on social media (Facebook, Twitter, Pinterest, Instagram).• Effectively update and maintain website (www.ZeroGEyewear.com)• Compose & design dynamic newsletters through Constant Contact. • Collaborate with national sales team regarding cross-marketing & brand expansion with existing clients as well as assist in landing new business through compelling promotion.Administration & Client Services• Resolve high volume of client requests including: phone orders, accounting inquiries, warranty information, repair/replacement requests, tracking information, product availability, marketing, social media, branding. • Produce, maintain & edit reports using Microsoft Office (Excel, Word).• Establish & nourish client relations through exceptional servicing & effective communication.• Accurately bill invoices using Peachtree Accounting software.• Manage database of existing accounts & leads using ACT Contact Management software.• Serve as a brand ambassador at biannual trade shows (Vision Expo - NYC & Las Vegas).• Keep accurate filings of all transactions & correspondence.