Robert O'Brien Email & Phone Number

Indianapolis, Indiana Area

Consulting with manufacturing or service provider clients to improve revenue, growth and profitability.• Create business development plans, which may entail manufacturing, operations, marketing or sales improvement, attempting to double revenues based on client’s timing and ability to implement.• Advise clients how to elevate customer service in marketplace and provide competitive market research.• Drive performance measures often in the form of dashboards for review of high-level… Show more Consulting with manufacturing or service provider clients to improve revenue, growth and profitability.• Create business development plans, which may entail manufacturing, operations, marketing or sales improvement, attempting to double revenues based on client’s timing and ability to implement.• Advise clients how to elevate customer service in marketplace and provide competitive market research.• Drive performance measures often in the form of dashboards for review of high-level key indicators.• Offering lean process techniques with special emphases on marketing, operations, manufacturing, sales and project management objectives allowing for improved efficiencies and optimal utilization of capital equipment, utilities and human capital via DMAIC. Show less

Indianapolis, Indiana Area

CRI is a manufacturer of disposable medical devices and a distributor of quality OB/GYN surgical instruments, medical supplies that are US FDA registered, compliant with 21 CFR Part 820 and ISO 13485:2003 certified.• Managing current dynamics of distributors and internal sales team while growing network partnerships both nationwide and internationally.• Assessing new business opportunities (mergers & acquisitions), development of product roadmap and marketing initiatives supporting… Show more CRI is a manufacturer of disposable medical devices and a distributor of quality OB/GYN surgical instruments, medical supplies that are US FDA registered, compliant with 21 CFR Part 820 and ISO 13485:2003 certified.• Managing current dynamics of distributors and internal sales team while growing network partnerships both nationwide and internationally.• Assessing new business opportunities (mergers & acquisitions), development of product roadmap and marketing initiatives supporting long-term sustainability of company to serve existing and new markets.• Oversee all customer service functions, including traceability of customer inquiries, managing distributor purchase orders, web orders, pricing and creating detailed marketing media for distributor use.• Communicating regularly with current clients to ensure complete customer satisfaction and value while promoting new business opportunities during market assessment.• Managed all web development, social media, packaged goods, printed catalogs & brochures that supported multiple yearly trade shows in a true sales and marketing functional role. Show less

The Business & Professional Exchange (BPE) is an independent, not-for-profit educational and networking group. Our members are employers looking for a cost-effective staffing solution, and professionals in career transition. BPE is an association for individuals in career transition which assist members in taking responsibility for achievement of their career objectives by providing opportunities for networking, education and resources.

Indianapolis, Indiana Area

Charged with spearheading the general management of business development throughout Latin America. Managed all client-marketing activities from strategic product planning & development, market research, market launches, pricing, product placement and product training. Collaborated with management and staff to ensure product, services and after sales customer experience were in line with customer expectations. Directed the efforts of nine internal global managers both directly and remotely in… Show more Charged with spearheading the general management of business development throughout Latin America. Managed all client-marketing activities from strategic product planning & development, market research, market launches, pricing, product placement and product training. Collaborated with management and staff to ensure product, services and after sales customer experience were in line with customer expectations. Directed the efforts of nine internal global managers both directly and remotely in a multinational corporation, overseeing all aspects of product management, establishing international marketing metrics used within regional country sales markets. Coordinated external technical & brand licensing partnership agreements, OEM contracts, JV, procurement, vendor metrics while negotiating pricing for parent company and client partnerships. • Ability to think “big picture” and to deliver the expected results, supporting first business unit, with annual revenue sales in excess of $175M, before sell to competitor. Managed top line growth sales figures $9.8M to $23M to $49M to $55M over a five-year period for second strategic business unit, before sell to a different competitor. Administered annual marketing budgets in excess of $1.0M• Complete responsibility for all new product development via Stage-Gate® process covering stage 0 → 5 from idea generation, commercialization, product design, manufacturing, testing, quality and launch• Directed and participated in qualitative market research gathering verbal information or narrative data from open-ended interviews or focus groups, gathering numeric information, then statistically analyzing results, helping to understand the voice of the customer (VOC)• Continually improved Key Performance Indicators (KPIs), Time, Cost, Quality Client Satisfaction and Client Changes through benchmarking techniques and then shared these initiatives to other cross-functional business units and senior management Show less

Mba

Bs

Six Sigma Black Belt Certification