Robert Luke Email and Phone Number
Robert Luke work email
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Robert Luke personal email
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Began journey at Apple, inc. during support of original iPhone and experienced historic launch day of iPhone 3G, iOS 2.0, App Store and MobileMe.I am now a Senior Advisor at Apple, with over 15 years of experience in customer research, iOS troubleshooting, and QA support. I'm also an accomplished Project Manager with 2 years experience, focusing on quality management and cross functional planning, successfully supporting multiple successful teams.I am passionate about leading teams and insuring efficient scope management, while predicting and managing risk. I am interested in project management roles within the tech industry.
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Investigation OperationsApple Jul 2010 - PresentUnited StatesPartners with AppleCare Engineering to investigate issues and gather detailed customer usage data for new product launches and targeted issues.-Asses and troubleshoots technical issues to uncover root cause and resolution.-Developed management skills through peer to peer feedback and leadership.-Organized frequent team builder for team to maintain high morale while also painting record high stats in department. -
Pmo Project CoordinatorApple Jan 2024 - Jul 2024Austin, Texas, United States -
Project ManagerApple Jan 2022 - Aug 2023Austin, Texas, United StatesPlanned and managed multiple projects including migrating customer surveys and supporting internal capital planning and reporting product.-Lead meetings that translated to executive alignment on key project milestones.-Monitored data integrity between reporting and financing programs for capital planning.-Partnered with developers and scheduled working sessions to close tickets and resolve technical issues, as they appear.-Published release notes for product updates and… Show more Planned and managed multiple projects including migrating customer surveys and supporting internal capital planning and reporting product.-Lead meetings that translated to executive alignment on key project milestones.-Monitored data integrity between reporting and financing programs for capital planning.-Partnered with developers and scheduled working sessions to close tickets and resolve technical issues, as they appear.-Published release notes for product updates and newsletter communications. Show less -
Seed Issue KeeperApple Inc. Oct 2020 - Jan 2023Austin, TxOrganized and structured beta feedback from customers for Engineering Program Managers.-Partnered with EPMs to escalate high priority feedback, report on trends, and calibrate organization methods.-Created and implemented multiple project management plans to help restructure work methodologies for more accurate and organized feedback results for Engineering Program Managers. -
Spqa Uat TesterApple Jan 2013 - Apr 2015Austin, Texas, United StatesCompleted multiple SPQA Rotations off and on for 2 years. Learned quality assurance methodologies. Developed time management skills for self paced workflow. -
Senior AdvisorApple May 2008 - Jun 2010Austin, Texas, United StatesBegan journey at Apple during support of original iPhone.Experienced historic launch day of iPhone 3G, iOS 2.0, App Store and MobileMe.Sustained highest metrics of Tier 1 and Tier 2 in the world.Supported international customers in New Zealand, Great Britain, and Ireland. -
Audio/Video SalesFry'S Electronics 2004 - 2006
Robert Luke Skills
Robert Luke Education Details
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Project Management -
Drama And Communications -
Drama And Communications
Frequently Asked Questions about Robert Luke
What company does Robert Luke work for?
Robert Luke works for Apple
What is Robert Luke's role at the current company?
Robert Luke's current role is Project Manager | Customer Research Expert | Skilled Technical Advisor.
What is Robert Luke's email address?
Robert Luke's email address is ro****@****att.net
What schools did Robert Luke attend?
Robert Luke attended The University Of Texas At Austin, University Of New Orleans, University Of New Orleans.
What are some of Robert Luke's interests?
Robert Luke has interest in Surfing, Time With The Family, Running.
What skills is Robert Luke known for?
Robert Luke has skills like Interrogation, Patrol, Crime Prevention, Investigation, Emergency Management, Law Enforcement Operations, Evidence, Firearms, Public Safety, Executive Protection, Dignitary Protection, Weapons Of Mass Destruction.
Who are Robert Luke's colleagues?
Robert Luke's colleagues are Djily Mbaye, Aneesh Rajan, Tai Yin, Shadihayek Hayek, Moises Antepara, Ananthi Ananthi, Sai Vishal Are.
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Robert Chapman
Logistics Manager With 6+ Years Of Team Leadership Experience Focused On Optimizing Operations And Driving Efficiency. Dedicated To Enhancing Processes And Ensuring Exceptional Customer Experiences.Cincinnati, Oh
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