Mark is an accomplished professional with extensive experience in leading cross-functional teams in identifying and defining business problems and developing solutions through the strategic application of technology. His people-oriented leadership skills combined with a passion for taking diverse talent and creating high performance teams has established an exceptional track record over a dynamic career. A proven track-record of directing and delivering highly complex initiatives, Mark has been a major business partner with a hyper focus on meeting business needs and aspirations.

Liaison, problem solver, and facilitator working with business units to drive projects from initial requirements to implementation. Reviews, analyzes, and evaluates the scope of the business problems presented, completes project requirements and identifies the resources required to formulate and implement viable business solutions. Methodologies - Develop formal methodologies for defining key performance metrics (KPIs) for project on-time and on-budget reporting for the Enterprise Program Management Organization (EPMO). Created associated reports and implemented automated reporting of EPMO KPIs. Compliance - Design, develop, and implement processes and deliverables that ensure programs and projects comply with regulatory standards, industry standards, and accepted best practices. Create automated methodology to report project data that is out of accepted thresholds based on project lifecycle phase. Training - Develop role-based training program and materials for EPMO tools. Train new project managers on the use of the EPMO Project Portfolio Management (PPM) application. Tools - Manage and administer the PPM application including user access, roles, enhancements, configuration, modules, and vendor management. Intranet - Produce SharePoint project intranet site that displays key project information to all employees. Create integrations to populate the intranet pages with data from the PPM application to prevent double entry and maintain single source of the truth. Capacity and Demand Modeling - Design, develop, implement, and manage project resource capacity and utilization model for the project intake process. Pulls capacity and demand data from the PPM application and allows what-if scenario planning for timing the start of proposed initiatives.

Manages the implementation of new customer accounts. Serves as interface between the business development and sales team, local operations, information tchnology, the customer, and all parties involved in the on boarding of new projects.

Establish the technology architecture necessary to implement the requirements of the TelMed application. Develop the application requirements to support the TelMed business model. Research and select various technology components to provide cost effective in-home hardware and software for telemonitoring and telemedicine sessions.

Primary leadership force of the Business Solutions department building and maintaining highly complex software applications supporting critical business functions, driving revenue, and advancing the corporate image to customers and the general public. Drive performance with a focus on career planning, goal setting, and organizational skills to assemble world-class, decentralized staff of program managers, project managers, developers, management and support professionals.

Accomplished entrepreneur; proven track record of delivering successful projects to a diverse list of clients on time and within budget. Customers include small and mid-size corporations in the financial service, real estate, and telecommunications industries.

Lead national commercial real estate and loan sales programs for company charged with liquidating the FDIC portfolio. Orchestrated sealed bid and public auction programs; selling over 450 properties and numerous loan portfolios with net cash proceeds in excess of $160 million. Began engagement as consultant and subsequently hired as employee then promoted to manager with national responsibility.