Robert Mccoll Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

As a Senior Product Manager reporting to the Executive General Manager, I established and executed a strategically aligned product roadmap to optimise and scale Catch's portfolio of Retail products and platforms. By applying lean product management principles, Human Centred Design, being data-driven, and ruthlessly prioritising value in an extremely technically challenging and rapidly evolving environment, I introduced Agile product management practices to support growth, put customers at the heart of every decision, and provide the business with the competitive advantage needed to continue its massive rate of scale.

Melbourne, Australia

As a Managing Partner reporting to the Global Offering Leader and Regional Customer Experience Director, the strategic focus of the role was to establish a full-lifecycle Agile product portfolio management practice across DXC globally and to strategically develop the CX product portfolio in a value-driven, customer-led manner.

Melbourne, Australia

As a Managing Partner reporting to the Executive Leadership Team, the strategic focus of this role was to establish and operate a CX practice within DXC Technology – the first practice of its kind within the business globally. This included establishing a Lean-Agile PMO for the ANZ region, overseeing delivery across tier-1 customers, and executing an ambitious growth strategy to scale the practice globally.

Melbourne, Australia

As Practice Manager reporting to the Managing Director, the strategic focus of the role was to lead and transform the Professional Services practice across the APAC region for the Customer Experience and Commerce Group. This included managing the integration of APAC Professional Services staff (<100 people) and operations with UXC Oxygen’s shared services, relevant business units and other acquired businesses. I also oversaw delivery of all tier-1 customer projects.

London, United Kingdom

Accountable for oversight of project delivery for tier-1 clients, I managed teams of project managers, business analysts, test analysts, UX consultants and developers to deliver mobile websites and applications on iOS and Android across the company’s largest UK accounts including ASOS, Carphone Warehouse and British Sky Broadcasting.

Bachelors, Software Systems Engineering

Cert Iv, Applied Language - Chinese (Mandarin)