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Rob Mick personal email
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I manage a team of Critical Facility Managers who are responsible for a diverse mix of data center space, power, and cooling configurations. If I specialize in anything it would be learning to understand customer needs and developing solutions to provide it. I am drawn to developing processes that streamline operations while improving performance. My team works to develop good vendor relations, maintain detailed and accurate site records, and improve our skills and the processes that meet our customer's needs. I am enjoying the new opportunity of building a cohesive team in multiple locations.Specialties: customer service, vendor relations, HTML, data center design
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Sr. Critical Facilities ManagerAscent, Llc. Jan 2021 - PresentSt. Louis, Mo, Us
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Tac ManagerFlexential Apr 2018 - Aug 2020Charlotte, North Carolina, Us -
Data Center ManagerFlexential Oct 2005 - Aug 2020Charlotte, North Carolina, UsAs one of only two ViaWest employees in Austin, I share responsibilities for most day to day operations of a 9k sqft data center.--Power systems (two 400 KVA, one 225KVA and two 100 KVA UPSes, 1MW and 400KW Generators , DC power plant, branch circuit inventory)--HVAC systems (fourteen CRACS and one RTU ranging from 5-ton to 40-ton) and managing air flow--Communication circuits (extending POTS, T1, Ethernet, OC)--Managing the security environment (Access Badges and video surveillance)--Remote hands tasks (new installations, PMs, deliveries, etc.)I interface and maintain the relationships with all of our vendors. A key part of my job is to interface with customers and vendors to insure the delivery of services that fulfill our customers' needs. All site diagrams and documentation (space, power, security) are my responsiblity.
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Technical Assistance Center ManagerFlexential Apr 2018 - Apr 2018Charlotte, North Carolina, Us
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Data Center ManagerFlexential Oct 2005 - Apr 2018Charlotte, North Carolina, UsThe focus of my duties are on the management of the facilities (space, power, cooling, cabling, security) and customer support. I thrive on diversity, and if I specialize in anything it would be learning to understand what the customer needs and developing solutions to provide it. My background is technical in electronics and networking, but I am drawn to developing processes that streamline how a customer's needs are met. That can be achieved by developing good vendor relations, maintaining detailed and accurate site records, and taking the time to think through each process that effects how a customer's needs are met. I am at a point in my career where I am eager to accept new challenges and find new opportunities.Specialties: customer service, vendor relations, HTML, data center design
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Switch ManagerTexlink Communications Jun 1999 - Sep 2004UsI managed the Central Office in Austin that had a Siemens EWSD Class 5 switch; administrated a wholesale dial-up service that provided Internet access in coordination with a customer administrated RADIUS; configured 3-1 MUXes, a 3-1-0 DACS, DSX-3s and DSX-1s, maintained the MDF interface between the carrier and customer interfaces, administrated a four city data network through Riverstone routers, provisioned all data services for a bundled voice/data service, and did field install and service for the Austin bundled services. -
Pc Repair Tech 3Cci/Triad Dec 1995 - Mar 1999PC troubleshooting and repair, external device troubleshooting and repair, trained other PC repair technicians, developed Quality Control procedures, developed work flow processes and procedures, troubleshooting and repair of communications equipment, assisted new production line meet quotas
Rob Mick Skills
Rob Mick Education Details
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ItilInformation Technology -
CdcdpData Center Operations
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Austin Community CollegeGeneral
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Southwest School Of ElectronicsElectronics
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Southwest School Of Electronics/SwseElectronics
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Central CollegeAnthropology & Religion
Frequently Asked Questions about Rob Mick
What company does Rob Mick work for?
Rob Mick works for Ascent, Llc.
What is Rob Mick's role at the current company?
Rob Mick's current role is Certified Data Center Design, ITILv4, Security+.
What is Rob Mick's email address?
Rob Mick's email address is ro****@****orp.com
What is Rob Mick's direct phone number?
Rob Mick's direct phone number is +151248*****
What schools did Rob Mick attend?
Rob Mick attended Itil, Cdcdp, Austin Community College, Southwest School Of Electronics, Southwest School Of Electronics/swse, Central College.
What are some of Rob Mick's interests?
Rob Mick has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Science And Technology, Human Rights, Health.
What skills is Rob Mick known for?
Rob Mick has skills like Data Center, Security, Disaster Recovery, Networking, Ethernet, Telecommunications, Troubleshooting, Ups Systems, Hardware, Servers, Cabling, Routers.
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