Robert Miller Email & Phone Number

Maidenhead, England, United Kingdom

Maidenhead, Berkshire, United Kingdom

Flexera Software is the leading provider of next-generation software licensing, compliance, security and installation solutions for application producers and enterprises.Our next-generation software licensing, compliance and software installation solutions are essential to ensure continuous software licensing compliance, optimized software investments and to future-proof businesses against the risks and costs of constantly changing technology.Over 80,000 customers turn to Flexera Software as a trusted and neutral source for the knowledge and expertise we have gained as the marketplace leader for over 25 years and for the automation and intelligence designed into our products.

Slough, United Kingdom

Working in the SAM/ITAM area, involved with 50+ blue-chip organisations from a wide range of industry sectors. Responsible for ITAM solution design and implementation. Specialist focus on ITAM in Service Management (ITIL) solutions, in particular Hardware Asset Management and Software Compliance.Key projects: Successful delivery of ITAM (SAM) solution to global banking giant. From design through execution over a period of four years working with Inventory sources such as Microsoft SCCM (worlds largest), HP DDMi, I-Series, TADz as well as PoE sources such as SAP Ariba. Managed a team 20+ individuals made up of compliance/licensing experts, CA Partners and CA internal resources and stakeholders. ITAM implementation for heavy manufacturing company with software compliance/licensing for Microsoft Windows and SQL Server product families, delivered successfully. Working with large team of Service Management experts, I fulfilled the ITAM expert role for a Scandinavian wind turbine company successfully defining and implementing ITAM tools and processes. Upgraded a secure government Service Management solution re-establishing compliance for this Service Management solution.Provided expert-level content and knowledge documents as well as best practice methodology for SAM and License management/compliance, based upon field experiences. Managed/mentored technical audit experts from companies such as PwC, Aspera GmbH and Derive Logic.

Slough, United Kingdom

Moving from Consultant to Architect roles, my focus broadened beyond vertical technology/product skills to encompass more commercial/business activities gaining understanding of risk and audit solutions as well as gaining a greater understanding of Service Oriented Architecture for ITAM integration and Enterprise Architecture. Completed and end-to-end project ITAM implementation for a major UK-based technology retailer, including upgrading an out of support platform. Led architecture and design engagements for numerous customers at partners e.g. Fujitsu, HPe, etc. performing SAM and compliance activities. Extensive SAM/ITAM solution training and knowledge dissemination to customers and internal staff.

Ditton Park, Uk

Working primarily in Enterprise Management, this role covered several activities including pre-sales support, product implementation, technical debug / support and customer training.- Worked in a team providing an array of IT services to a large UK-based grocery and merchandise retailer. These included desktop refresh, asset management and business process solutions.- Extended RFR (trouble-shooting) work for major Australian government department, correcting errors successfully by analysis and testing, collaboration with CA Support.- Performed extensive consultation with Fujitsu Services across several Service Management functional areas (Config, ITAM, Problem, change, incident, etc.).

Milton Keynes, United Kingdom

Working for this CA Partner, I performed consultative activities and training Projects included:- CA Technologies development labs, testing new products and fixes. - 8 months at JP Morgan Chase implementing and maintaining a UNIX workload based solution.- Implementations and support at: Paymaster General (Crawley), BBSRC (Harpenden), Princes Foods (Liverpool), JD Williams (Manchester), and Revenue Commissioners (Dublin). Activities included implementation, support and upgrades of primarily CA Technologies products.

Johannesburg Area, South Africa

Infrastructure project manager for centralised and decentralised computing services at the bank. Projects completed: Implementation of BEST/1, ABSA Properties in Possession, SmartStream for ABSA Financials. FT-Direct Corporate internet banking.

Johannesburg Area, South Africa

Analysis of business processes for optimisation. Investigation of new technologies and solutions. Recommendation of products, justification and presentation thereof. Project assistance and support. Project management.

Randburg, South Africa

Randburg, South Africa

N.Dip, Logistics

Activities and Societies: noneWork Study Officer

Academics

Studied English, Afrikaans, Mathematics, Physics/Chemistry, Geography, Fine Arts.