Robert Nash Email & Phone Number

Greater Chicago Area

KEY CONTRIBUTIONS:• Credited by turnaround clients for delivering 25% average gross profit improvement and record client retention..• Surpassed clients’ delivery requirements by executing strategies that resulted in Caterpillar Global $80 million-plus account business unit turnaround in less than 12 months. • Significantly accelerated clients’ new business and organic sales by implementing strategic selling process. • Supported Division President in major enterprise account turn-arounds through strategic and cost-efficient restructuring • Key contributor to overall company EBITA of 10% annually.• Integrated total quality management culture, training, and management development practices into operation to maximize overall service delivery and client retention.• Supported company sale to Blackstone P.E., Goldman Sachs and ABM.

Downers Grove, Il

KEY CONTRIBUTIONS:• Established and controlled divisional customer retention activities; drove strategies that increased overall customer retention from 83% to 97.6%. Earned the President’s Award for overall client retention achievement in 2003.• Instrumental in the organization realizing an overall annual sales growth of $40 million.• Directed implementation of the Partnership Success Program, a new cultural customer communication and satisfaction program that generated award-winning results.

Chicago, Il

KEY CONTRIBUTIONS:• Developed and executed the integration plan to migrate new business acquisitions’ operations, marketing, sales, and strategic planning functions into the corporate enterprise.• Designed a new marketing strategy that reestablish the acquired companies within respective markets and introduced newly expanded service lines and capabilities.• Played major role in the growing regional operating revenues by 25% following the acquisition process.

Chicago, Il

KEY CONTRIBUTIONS:• Devised and implemented strategies that increased sales across the region from $30 million to over $100 million.• Cultivated loyal client relationships and successfully maintained 100% account retention during tenure.• Adjusted new sales profit margin requirements and implemented overhead cost containment strategies that resulted in improving overall profit margin by 25%.

Education record

• Total Quality Management, Motorola University • Strategic Selling Train the Trainer, Miller Heiman • Six Sigma Green Belt DMAIC Training.

Bachelor Of Science (Bs), Engineering & Technology

Associate Of Science (As), Mechanical Engineering