Robert Nebel Email and Phone Number
washington, pennsylvania, united states
Robert Nebel's Location
Greater Pittsburgh Region, United States
Robert Nebel's Contact Details
Robert Nebel work email
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- Valid
Robert Nebel personal email
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Robert Nebel phone numbers
About Robert Nebel
Experienced Managing Member with a demonstrated history of working in both the Banking & oil/ energy industry. Skilled in Strategy, Sales, Management, Interviewing, Risk Management, and Social Media. Strong business development professional with a Bachelor of Science (BS) focused in Business Administration and Management, from California University of Pennsylvania.
Robert Nebel's Current Company Details
Apex Unlimited Services Llc
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Managing Member at Apex Unlimited Services LLC
washington, pennsylvania, united states
- Website:
- apexpa.net
- Employees:
- 5
Robert Nebel Work Experience Details
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Managing MemberApex Unlimited Services Llc Sep 2015 - Present810 Route 519 Eighty Four, Pa 15330
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Managing PartnerIntellisource Technologies Sep 2015 - Apr 2017Mcmurray, Pa -
Business Process AnalystTrulogix Jan 2015 - Dec 2015Greater Pittsburgh AreaTruLogix was an innovative software company developing a first-of-a-kind IV2C (Integrated Value Chain Collaboration) platform which integrates energy industry value chains between Customers and Suppliers. Our solution represents more than just a Customer-owned or Vendor-owned software tool; it promotes tru(e) collaboration and empowers users at all levels of an organization to streamline wasteful processes and gain visibility.Our SaaS (software as a solution) platform, called TruMarket, offers mobility and flexibility in order pricing, scheduling, and status changes based upon Customer needs within a dynamic environment (like Oil & Gas). In addition, TruMarket, in a ground-breaking user-friendly way, enables suppliers to manage their execution end-to-end and will take the customer-to-vendor relationship to the next level. Presently, TruLogix is:● An energized technology startup with early-stage business operations and strategy.● Proactively creating budgets and advocating for funding from Venture Capitalists.TruLogix - "Empowering those who power us all!" -
Business AnalystPremiere Oil Field Services Jan 2015 - Jul 2015Washington PaCollaborated with partners on a SFDC Administration (Salesforce.com) internal implementation.● Custom & Standard Objects● Apps● Community / Chatter● Reports● Dashboards● Dependent Fields● Roles Project team member for SaaS projects attempting to address the value chain opportunities within the Oil & Gas industry. This project included Agile Software Development Methods, SCRUM, SQA, Requirements Gathering, Personas, &, Computer Wireframes. -
Director Of Natural Gas MaintenancePremiere Oil Field Services Jul 2014 - Dec 2014Washington, PaCreated New Division of the company with the following results:● Approx 1 MM Gross income in first 7 months● Implemented Division structure for the LOB to ensure efficient operations● Helped company obtain credit● Organized safety training● Created operating budget
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Manager Of Business DevelopmentPremiere Oil Field Services Mar 2014 - Jun 2014Washington, PaThe transition from Banking to Oil & Gas was challenging, however it was extremely rewarding. After a 5 year boom in the market, the company had experienced some growth, was in need of refining, and executives had to be challenged to think differently.When I arrived, the company was successful, but still needed to create and facilitate simple things such as the Application,Hiring, and Termination processes. I led the charge on this, put my head down and was instrumental in building the company foundation from an HR perspective.In addition, migrating the company from a wasteful paper timesheet to a digital GPS based system was one of the largest wins our company had in 14. This resulted in a 27.5% decrease in overtime payout from the previous year.Shortly thereafter, I advocated for and assisted in restructuring the companies most profitable division resulting in retaining good personnel, elevating employees to salaried management professionals, & allowing for overhead to be budgeted.Additional Achievements and Responsibilities● Created, Managed, and Enhanced - Social Media Channels ● Served as single point of contact for all technology issues from April 1st 2014 - October 13th, 2014
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Bank Officer (Social Media, Online Chat, & Secured Email)Pnc Dec 2011 - Mar 2014Greater Pittsburgh Area● 2013 Market All-Star Award Winner.● Daily moderation of PNC Bank’s Social Media channel to ensure accuracy and quality of our responses to customers in a public forum (via Facebook, Google +, and Twitter).●Successfully led and supported a very large departmental change on a Macro and Micro level in an environment where employees were extremely resistant to change.● Managing a team of 34 employees in 2 states. This includes both remote agents as well as those working onsite (Columbus Ohio and Pittsburgh, Pennsylvania). ● Built partnership with quality monitoring team to migrate from a quantity to quality environment. ● Analyze business trends and policies to provide valuable input for new business model. ● Includes responding to and resolving customer’s escalated issues via secured e-mail, chat, and social media channels. ● Managing various projects at the group and team level to assist in building a growing division within the PNC customer care center.● Liveperson● Kana Agent -
Call Center Supervisor Ii (Online Banking)Pnc May 2010 - Dec 2011Pittsburgh, Pa● Finished in top 9% of Management as a Gallup Great Workplace Finalist (Human sigma Level 6) ● Proved business resiliency and situational leadership in a new environment with all new employees.● Strengthened the foundation of the team through customized and targeted coaching strategy.● Facilitated career development conversations, strengths finder tests, resume building, and Job interview workshops completed with each employee. ● Excelled in quick decision making in a fast paced technology driven environment.
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Call Center Supervisor (Integration Team & Core Services)Pnc Sep 2009 - May 2010Greater Pittsburgh Area● 2009 Performance award winner for " Best Supporting Mentor" ● Six Sigma● Improved statistics and morale from a Human Sigma Level 1 to Human Sigma level 6. (4.99 EIQ)● Developed NewHire employees into top performing consultants 2 quarters in a row (2nd decile) ● Managed employees during and after 90 day probation period● Served as the “On the Spot Excellence Points” Pittsburgh Site Manager● Served as a lead member of the PNC call center activities committee and Pittsburgh employee appreciation days event manager● Managing editor of the core service quarterly newsletter● Researched and provide “out of the box” solutions to employees and customers on a daily basis● Instill confidence in people and motivate them to learn and grow● Facilitated post secondary training for New Hires
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Integration Manager / Call Center Integration Success TeamPnc Jun 2009 - Sep 2009Columbus, Ohio Area● Traveled to All 4 National City Contact Center locations and facilitated training. ● Instrumental in converting each location from National City to PNC in an environment where employees were extremely resistant to change. ● Established a role as the single point of contact to Division Leaders, Group Leaders, Team Leaders, Site managers, lead facilitators, etc. as it relates to delivering key information and/or updates.● Created a communication channel to share updated information conveyed by the group leaders, team leaders, and site contacts. ● Included facilitating daily quick start meeting with other partners. ● Included mentoring of National City agents on PNC’s various policies and procedures. ● Communicated with Workforce Management around resolution to skills not assigned properly to consultants.● Included analyzing of training content for consistency.● Created an online survey for approx 1,200 for Reverse Branch Call Offload.● Successfully completed 2 of 4 integration waves before being promoted to Team Leader.
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Training Specialist / Senior Financial Services Consultant IiPnc Jul 2007 - Jun 2009Greater Pittsburgh Area● Mentored, assisted in the managing of, and Provided support for New Hire agents on a daily basis.● Assisted with disciplinary action for employees in their probationary period (first 90 days). ● Created Schedule for and assisted in the managing of all mentors in the training program.● Facilitated over 50 interviews for human resources personnel to make hiring decisions.● Acted as supervisor for escalated & complex issues.● Facilitated NewHire trainees on the banks policies, procedures, products, & pricing● Monitored the NewHire agent’s calls for accuracy, quality, and compliance purposes.● Conducted coaching sessions with agents to analyze their progress & assist in their development.● Delegated tasks to agents in order to achieve team goals. (Monitoring Scores/ Gallup Scores).● Created and oversee the testing and recruitment process for obtaining new mentors into the NewHire training program.
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Senior Financial Services Consultant IPnc Dec 2006 - Jul 2007Greater Pittsburgh AreaFormally recognized as a top performer and promoted to the Call Center training department.
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Financial Services ConsultantPnc Mar 2006 - Dec 2006Greater Pittsburgh Area● Led Team in Overall Sales● Basic Customer Service
Robert Nebel Skills
Leadership
Management
Customer Service
Team Building
Training
Call Centers
Sales
Coaching
Financial Services
Banking
Social Media
Risk Management
Strategic Planning
Strategy
Analysis
Process Improvement
Business Process Improvement
Interviews
Leadership Development
New Business Development
Business Analysis
Interviewing
Salesforce.com Administration
Requirements Gathering
Sdlc
Robert Nebel Education Details
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Business Administration And Management, General
Frequently Asked Questions about Robert Nebel
What company does Robert Nebel work for?
Robert Nebel works for Apex Unlimited Services Llc
What is Robert Nebel's role at the current company?
Robert Nebel's current role is Managing Member at Apex Unlimited Services LLC.
What is Robert Nebel's email address?
Robert Nebel's email address is rn****@****llc.com
What is Robert Nebel's direct phone number?
Robert Nebel's direct phone number is +172490*****
What schools did Robert Nebel attend?
Robert Nebel attended California University Of Pennsylvania.
What are some of Robert Nebel's interests?
Robert Nebel has interest in Children, Economic Empowerment, Poverty Alleviation, Science And Technology, Animal Welfare.
What skills is Robert Nebel known for?
Robert Nebel has skills like Leadership, Management, Customer Service, Team Building, Training, Call Centers, Sales, Coaching, Financial Services, Banking, Social Media, Risk Management.
Who are Robert Nebel's colleagues?
Robert Nebel's colleagues are John Bednarski, Hunter Robinson, Jef Mitrik, Braedyn Mihalic, Dalton Riggenbach, Jef Mitrik, Jonathan Thomas.
Not the Robert Nebel you were looking for?
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Robert Nebel
Chief Executive Officer | Strategic Marketing | Customer Relationship Management Implementation At Prefect Marketing Strategies And Advisory GroupUnited States4marketshareadvisors.com, wowway.com, tractorsupply.com, dswinc.com4 +131052XXXXX
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Robert Nebel
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Robert Nebel
Charlotte, Nc
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