Atlassian Enterprise Senior Support Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Roberto Basting Junior Email & Phone Number
Atlassian Enterprise Senior Support Manager at e-Core
at
e-Core
1 work email found
@e-core.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Atlassian Enterprise Senior Support Manager at e-Core
Location
Salto, São Paulo, Brazil
Company size
Who is Roberto Basting Junior? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Roberto Basting Junior is listed as Atlassian Enterprise Senior Support Manager at e-Core at e-Core, a company with 312 employees, based in Salto, São Paulo, Brazil. AeroLeads shows a work email signal at e-core.com and a matched LinkedIn profile for Roberto Basting Junior.
Roberto Basting Junior previously worked as Atlassian Enterprise Senior Support Manager at E-Core and Atlassian Enterprise Support Manager at E-Core. Roberto Basting Junior holds Ba, Computer Science from Universidade Estadual Paulista Júlio De Mesquita Filho.
Company email context
Email format at e-Core
This section adds company-level context without repeating Roberto Basting Junior's masked contact details.
*@e-core.com
71% confidence
AeroLeads found 1 current-domain work email signal for Roberto Basting Junior. Compare company email patterns before reaching out.
Profile bio
About Roberto Basting Junior
IT Professional with 15+ years of experience in Customer Support and Telecom Industry working for international clients around the world. Also, I have more than 8 years of experience as Delivery Manager, Customer Support Manager and People Manager working with Agile and Design Thinking methodologies, coaching others, facilitatinginnovation and enabling teams with innovation frameworks and technologies.Eager to provide all customers with an outstanding customer experience, managing daily activities, and evaluating performance goals for customer satisfaction (NPS), quality (CSAT), productivity (Throughput and WHL), and other key performance metrics that impact service quality.Innovative professional who created solutions/ideas which improved the service provided by theclients, customer satisfaction-oriented, hard-working and highly available for the customers. A skilledprofessional on Unix-like systems, networking, database administration, automation and leadershipskills. Comfortable with working in multi-cultural Teams.My experience and interest align towards learning new technologies, building innovative solutions toserve clients and managing critical projects.
Listed skills include Sql Server, Linux, Service Desk, Itil, and 42 others.
Current workplace
Roberto Basting Junior's current company
Company context helps verify the profile and gives searchers a useful next step.
E-Core
7 roles
Roberto Basting Junior work experience
A career timeline built from the work history available for this profile.
Atlassian Enterprise Support Manager
CurrentResponsible for managing Atlassianʼs Jira Customer Support team and helping the team provide excellent customer service, addressing challenging customers and problems that require escalation outside of the department.Provide all customers with an outstanding customer experience, ensuring that customersʼ questions and problems are resolved properly and.
Nov 2020 - Present
Senior Delivery Manager & People Manager
Head of Retail Applications, Provisioning, Porting, Datawarehouse and Business Intelligence for Sprint Telecom Company, responsible for leading and building application development teams supporting mission critical applications. Supplying the business needs from IT perspective, using best practices, helping the client on digital transformation.Leading now.
Mar 2014 - Oct 2020
Team Lead And Technical Lead
Team Leader and Technical Leader for Sprint Retail applications responsible for the IT Service Management (ITSM) activities in a multicultural environment with client-facing responsibilities.Team Lead of 14 Production Support Offshore resources across Brazil, Philippines and India supporting Retail applications for Sprint.Acting as intermediator between.
May 2012 - May 2014
Production Support Analyst
Committed to provide support for Sprint Retail applications, coordinating problem resolution on the following areas: Hardware; Software; Server; Automated processing software (batch jobs); Integrity of the customer's payments (payment tickets, batch job processing problems).Engaged in identifying and resolving complex problems related to product/service.
Dec 2008 - Oct 2012
Production Support Analyst
I worked as a contractor at IBM allocated on the Sprint Telecom Project. Committed to provide support for the Sprint Payment Machines, working on Incidents raised by the stores' users. Provided support for server composed of on-prem cluster Unix servers running WebLogic, Apache, Tomcat, JBoss, Oracle DB (SQL), Linux/Unix. Client apps running on Windows.
Sep 2006 - Dec 2008
Tester & Quality Control
It Games Verisoft
Responsible for testing applications (messaging games, dating games) running on mobile phones manually and automatically, always looking for some bugs and reporting to the development department to fix them the fast as possible.Responsible for Quickly reveal critical bugs, provide an overall product quality assessment and help the product team to improve.
Jun 2006 - Aug 2006
Team & coworkers
Colleagues at e-Core
Other employees you can reach at e-core.com. View company contacts for 312 employees →
RF
Raphael Farias Carneiro
Colleague at E-CoreRecife, Pernambuco, Brazil, Brazil
View →
FA
Fernanda Amorim
Colleague at E-CoreRio De Janeiro, Brazil, Brazil
View →
FS
Flávia Santos
Colleague at E-CoreSão Paulo, Brazil, Brazil
View →
MS
Marcus Silveira
Colleague at E-CorePorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
ML
Matteus Lopes
Colleague at E-CoreBalneário Camboriú, Santa Catarina, Brazil, Brazil
View →
LE
Lucas Eduardo
Colleague at E-CoreCachoeirinha, Rio Grande Do Sul, Brazil, Brazil
View →
WF
Wagner Ferreira
Colleague at E-CoreSão Paulo, Brazil, Brazil
View →
RG
Raisa Gouveia
Colleague at E-CorePorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
HQ
Henrique Queiroz Silva
Colleague at E-CoreBrazil, Brazil
View →
SM
Shariq Mushtaq
Colleague at E-CoreDelhi, India, India
View →
Raphael Farias Carneiro
Colleague at E-CoreRecife, Pernambuco, Brazil, Brazil
View →
FA
Fernanda Amorim
Colleague at E-CoreRio De Janeiro, Brazil, Brazil
View →
FS
Flávia Santos
Colleague at E-CoreSão Paulo, Brazil, Brazil
View →
MS
Marcus Silveira
Colleague at E-CorePorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
ML
Matteus Lopes
Colleague at E-CoreBalneário Camboriú, Santa Catarina, Brazil, Brazil
View →
LE
Lucas Eduardo
Colleague at E-CoreCachoeirinha, Rio Grande Do Sul, Brazil, Brazil
View →
WF
Wagner Ferreira
Colleague at E-CoreSão Paulo, Brazil, Brazil
View →
RG
Raisa Gouveia
Colleague at E-CorePorto Alegre, Rio Grande Do Sul, Brazil, Brazil
View →
HQ
Henrique Queiroz Silva
Colleague at E-CoreBrazil, Brazil
View →
SM
Shariq Mushtaq
Colleague at E-CoreDelhi, India, India
View →
3 education records
Roberto Basting Junior education
Ba, Computer Science
Mba, Project Management
Mba, People Management
Veris Ibta Metrocamp
FAQ
Frequently asked questions about Roberto Basting Junior
Quick answers generated from the profile data available on this page.
What company does Roberto Basting Junior work for?
Roberto Basting Junior works for e-Core.
What is Roberto Basting Junior's role at e-Core?
Roberto Basting Junior is listed as Atlassian Enterprise Senior Support Manager at e-Core at e-Core.
What is Roberto Basting Junior's email address?
AeroLeads has found 1 work email signal at @e-core.com for Roberto Basting Junior at e-Core.
Where is Roberto Basting Junior based?
Roberto Basting Junior is based in Salto, São Paulo, Brazil while working with e-Core.
What companies has Roberto Basting Junior worked for?
Roberto Basting Junior has worked for E-Core, Ibm, Sonda Procwork, and It Games Verisoft.
Who are Roberto Basting Junior's colleagues at e-Core?
Roberto Basting Junior's colleagues at e-Core include Raphael Farias Carneiro, Fernanda Amorim, Flávia Santos, Marcus Silveira, and Matteus Lopes.
How can I contact Roberto Basting Junior?
You can use AeroLeads to view verified contact signals for Roberto Basting Junior at e-Core, including work email, phone, and LinkedIn data when available.
What schools did Roberto Basting Junior attend?
Roberto Basting Junior holds Ba, Computer Science from Universidade Estadual Paulista Júlio De Mesquita Filho.
What skills is Roberto Basting Junior known for?
Roberto Basting Junior is listed with skills including Sql Server, Linux, Service Desk, Itil, Retail, Production Support, Windows, and Perl.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial