Roberto Hengist, Cca/Ibgc

Roberto Hengist, Cca/Ibgc Email and Phone Number

CTO and CPO | Chief Technology and Product Officer | AgriBusiness, Financial Services and ESG @ Serasa Experian
State of São Paulo, Brazil
Roberto Hengist, Cca/Ibgc's Location
São Paulo, São Paulo, Brazil, Brazil
Roberto Hengist, Cca/Ibgc's Contact Details

Roberto Hengist, Cca/Ibgc personal email

Roberto Hengist, Cca/Ibgc phone numbers

About Roberto Hengist, Cca/Ibgc

CTO | Chief Technology Officer com mais de 15 anos de experiência executiva de tecnologia e transformação digital inovando e liderando nas áreas de Produtos, Engenharia, Arquitetura, Dados & AI, Cibersegurança, Infraestrutura e Governança de TI. Com um histórico comprovado em impulsionar a inovação e entregar resultados em diversos setores, incluindo Varejo & E-commerce, Bancário, Fintech e Educação, sou apaixonado por alavancar a tecnologia para impulsionar objetivos estratégicos de negócios para empresas renomadas e de grande porte como Dafiti, Banco Votorantim, Via Varejo, Cogna, entre outras. Na minha função como CTO, liderei iniciativas transformadoras que redesenharam o cenário tecnológico das organizações, impulsionando eficiências e aumentando a competitividade. Minha formação em Tecnologia me capacita a projetar soluções robustas e escaláveis que atendem às necessidades em constante evolução do negócio, enquanto minha expertise em Arquitetura garante a integração adequada entre sistemas e plataformas complexas. No mundo orientado por dados de hoje, minha especialização em Dados me permite aproveitar o poder da análise e insights de dados para informar tomadas de decisão estratégicas e impulsionar o crescimento dos negócios. Liderei iniciativas para estabelecer culturas orientadas por dados dentro das organizações, utilizando análises avançadas e aprendizado de máquina para desbloquear valor dos ativos de dados. A Segurança Cibernética é uma prioridade máxima minha como CTO dentro do cenário digital atual, e a minha experiência nessa área garante que as organizações permaneçam resilientes diante de ameaças em evolução. Desenvolvi e implementei estratégias robustas de segurança cibernética, alinhadas com principais frameworks de Cyber Security, que mitigam riscos e protegem ativos críticos, ganhando a confiança de stakeholders e clientes. Ao longo da minha carreira, demonstrei um compromisso com a aprendizagem contínua em diversas indústrias sempre buscando estar na vanguarda dos avanços tecnológicos. Estou dedicado a impulsionar a transformação digital e a inovação dentro das organizações, posicionando-as para o sucesso em um mercado cada vez mais competitivo.

Roberto Hengist, Cca/Ibgc's Current Company Details
Serasa Experian

Serasa Experian

View
CTO and CPO | Chief Technology and Product Officer | AgriBusiness, Financial Services and ESG
State of São Paulo, Brazil
Website:
experian.com
Employees:
24340
Roberto Hengist, Cca/Ibgc Work Experience Details
  • Serasa Experian
    Cto And Cpo | Chief Technology And Product Officer | Agribusiness, Financial Services And Esg
    Serasa Experian
    State Of São Paulo, Brazil
  • Sappie
    Co-Founder & Fractional Cpo & Cto | Chief Technology Officer
    Sappie Jul 2024 - Present
    Co-Founder e Fractional CTO | Chief Technology Officer.https://www.sappie.com.br/
  • Ibgc - Instituto Brasileiro De Governança Corporativa
    Associated & Member Board Of Directors, Cca/Ibgc | Cto Advisor
    Ibgc - Instituto Brasileiro De Governança Corporativa Jun 2020 - Present
    São Paulo, Sp, Br
    Member of Boards of Directors and Advisory Boards with the mission of providing strategic contribution and decision-making support at the executive level. Board Member/Advisory at the following companies:Xtent Group – Advisory Board Member – April 2023 / PresentAgile.Inc S/A. – Advisory Board Member – June 2020 / PresentKeeggo Technology S/A. – Board Member – August 2023 / May 2024 (Closed)YouCyberX – Advisory Board Member – May 2023 / May 2024 (Closed)Acting in the role of fractional Chief Technology Officer & Chief Digital Officer Advisor for Retail & E-Commerce companies, Financial Services startups, Banking, Fintechs and Tech Companies in the Financial industry and Digital Retail markets.
  • Cogna Educação
    Vice President Of Technology & Cto | Member Of The Executive Committee
    Cogna Educação Mar 2022 - Sep 2023
    São Paulo, São Paulo, Br
  • Cogna Educação
    Sr. Executive Director Of Technology | Cto | Cpo | Cpto | Voomp Bank, Marketplace E Voomp Creators
    Cogna Educação Jun 2021 - Sep 2023
    São Paulo, São Paulo, Br
  • Via Varejo
    Sr. Director Of Software Engineering & Digital Products | B2C & B2B2C & Cx | Banqi Digital Bank
    Via Varejo Apr 2020 - Jun 2021
    São Paulo, São Paulo, Br
    Director of Software Engineering & Digital Products reporting to the CTO and responsible for the execution of the online journey redefinition of digital channels, leading product and digital operations for the brands Casas Bahia, Ponto Frio, and Extra.Budget responsibility exceeding R$40MM and management of approximately 300 professionals—both direct and outsourced.Overall coordination of the technology/business roadmap associated with the operations of retail online channels, customer service, credit, and banking products for BanQi (Digital Bank Via Varejo).Modernization of digital channel journeys and critical processes in digital retail with a conversion increase of about 4% pp for the three brands of the holding and preparatory plans for critical Black Friday calendars.Creation of the emergency plan related to business continuity and adjustment of the operational capacity of e-commerce during the COVID-19 pandemic.Coordination of the business and technology architecture diagnosis with the development of the roadmap for the evolution of the business capabilities of the different companies in the group.Implementation of LGPD (General Data Protection Law | GDPR) requirements across all B2C and B2B channels and processes.
  • Banco Votorantim S/A.
    Head Of Engineering | Retail & Consumer Finance (Credit, Loans, Autoloan And Insurance)
    Banco Votorantim S/A. Mar 2016 - Apr 2020
    Sao Paulo, Sao Paulo, Br
    Head of Engineering, reporting to the CTO, responsible for the planning and leadership of the modernization strategy for credit product journeys at Banco BV, from "Acquisition and Origination" to "Contracting and Formalization" of operations, establishing this as the new scalable technological model for all retail credit products and journeys (Vehicles, Personal Loans, Payroll Loans, Student Loans, Solar Energy Financing, Risks, Frauds, Minutes, among others).Executive responsible for the technological and operational management of Retail - Credit Portfolio exceeding R$80 billion.Overall coordination of the strategic plan for the technological modernization of Retail Credit products with the creation of new products, digital channels, and new credit businesses that enhanced the company's financial and operational results.Implementation of the new credit origination process, from capture to formalization of operations, covering all retail products with a reduction of ~70% in the credit granting process time.Management of the teams responsible for supporting Legacy Systems and operational resilience, achieving a 6% reduction in the volume of support requests and production incidents.Reorganization of product and technology teams under the Tribes & Squads model (28 distinct teams) implementing a new organizational model supported by KPIs & OKRs and business performance governance (Budget R$65MM | 340 professionals).Participation in the development of the new governance for managing the demand portfolio (PI Plannings), in addition to participating in the decision-making process for the approval aligned with the company's multi-year strategic planning.
  • Dafiti S/A. - Gfg | Global Fashion Group Company
    Head Of Software Engineering | E-Commerce | B2C | B2B2C | Gfg Global Fashion Group Company
    Dafiti S/A. - Gfg | Global Fashion Group Company Jul 2012 - Mar 2016
    São Paulo, São Paulo, Br
    Head of Software Engineering responsible for the creation, expansion, and management of technology teams (>~110 direct and indirect employees) dedicated to the 'Business Squads' for all the company's products and digital channels, which contributed to a 20-fold increase in GMV over 4 years.Redefined the technology and product operating model, enabling the evolution of the digital business across various e-commerce journeys, including: Customer Acquisition and Onboarding, Catalog, Recommendation Tools, Category Management, Payment Gateway Integration, Payment Module, Coupons and Exchange Vouchers, Anti-Fraud, Campaign Management, Return and Exchange Journeys, Shipping Options, among other critical products/journeys for digital operations.Participated in the strategic and technical planning for the development of the operational plan that supported high volumes of transactional sales related to special retail calendars, including 2 Black Fridays, without any downtime or operational disruptions, thus ensuring highly differentiated experiences for all customers.
  • Ig - Internet Group Do Brasil S/A.
    It Management | Corporate Systems
    Ig - Internet Group Do Brasil S/A. Sep 2010 - Jul 2012
    São Paulo, São Paulo, Br
  • Everis Consulting
    Sr. Technology Consultant | It Professional Management
    Everis Consulting Feb 2008 - Sep 2010
    Madrid, Es
  • Tam
    Sr. Technology Consultant | It Professional Management
    Tam Apr 2006 - Feb 2008
    Las Condes, Región Metropolitana De Santiago, Cl
  • Atento
    Sr. Consultant | It Systems & Projects
    Atento Jan 2005 - Apr 2006
    Madrid, Madrid, Es
  • General Motors
    Sr. Technology Project Manager
    General Motors Mar 1994 - Dec 2004
    Detroit, Michigan, Us

Roberto Hengist, Cca/Ibgc Skills

Itil Pmo Pmp Cobit It Service Management Erp Scrum Pmbok Business Process Pmi Outsourcing It Management Team Leadership E Commerce Business Planning Ms Project Governance It Strategy Project Management Program Management Infrastructure Process Improvement Operating Systems Pre Sales Agile Project Management Soa People Management Strategy It Governance Project Portfolio Management Java Customer Relations Mobile Devices Project Delivery Process Review Sox Budgeting Rup Windows Change Management Strategic Planning Project Implementation Cmmi Management Consulting J2ee Business Analysis Management Microsoft Project Enterprise Resource Planning Project Management Office

Roberto Hengist, Cca/Ibgc Education Details

  • Ibgc | Instituto Brasileiro De Governança Corporativa
    Ibgc | Instituto Brasileiro De Governança Corporativa
    Instituto Brasileiro De Governança Corporativa
  • Centro Universitário Do Instituto Mauá De Tecnologia
    Centro Universitário Do Instituto Mauá De Tecnologia
    It Corporate Governance
  • Company Program
    Company Program
    Business Administration
  • Universidade São Marcos
    Universidade São Marcos
    Sistemas De Informação
  • Fiaa
    Fiaa
    Banking
  • Pontifícia Universidade Católica Do Rio Grande Do Sul
    Pontifícia Universidade Católica Do Rio Grande Do Sul
    Ciências Da Computação

Frequently Asked Questions about Roberto Hengist, Cca/Ibgc

What company does Roberto Hengist, Cca/Ibgc work for?

Roberto Hengist, Cca/Ibgc works for Serasa Experian

What is Roberto Hengist, Cca/Ibgc's role at the current company?

Roberto Hengist, Cca/Ibgc's current role is CTO and CPO | Chief Technology and Product Officer | AgriBusiness, Financial Services and ESG.

What is Roberto Hengist, Cca/Ibgc's email address?

Roberto Hengist, Cca/Ibgc's email address is ro****@****.com.br

What is Roberto Hengist, Cca/Ibgc's direct phone number?

Roberto Hengist, Cca/Ibgc's direct phone number is +5511517*****

What schools did Roberto Hengist, Cca/Ibgc attend?

Roberto Hengist, Cca/Ibgc attended Ibgc | Instituto Brasileiro De Governança Corporativa, Centro Universitário Do Instituto Mauá De Tecnologia, Company Program, Universidade São Marcos, Fiaa, Pontifícia Universidade Católica Do Rio Grande Do Sul.

What skills is Roberto Hengist, Cca/Ibgc known for?

Roberto Hengist, Cca/Ibgc has skills like Itil, Pmo, Pmp, Cobit, It Service Management, Erp, Scrum, Pmbok, Business Process, Pmi, Outsourcing, It Management.

Who are Roberto Hengist, Cca/Ibgc's colleagues?

Roberto Hengist, Cca/Ibgc's colleagues are Aditi Gautam, Wayne Glinski, Huang Lynn, Adrian Castro, Cat Carder, Daniel Lloyd, Boni Stoyanova.

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