Robert Ojeda Email & Phone Number

San Diego, CA, US

• Support Talent Development project initiatives with deployment management
• Deployment project management: Create, execute and deploy field communications, create rollout plans and coordinate associated staff, curate field pilot surveys, and help create rollout material
• Contribute to back office operations and projects related to training, including MIS processes, department meetings, recognition programs, and rollout of new processes or tools
• Point of contact for all IT system enhancement requests from branch personnel
• Point-of-contact to the Staffing Division assigned region for training, selling and recruiting, and procedural inquiries
• Provide one-on-one, group training, and host webinars, including: procedure instruction, verbal communication skills, customer service, and system operational concepts. Offer encouragement, observations, and skills.

* Project management of content as it relates to operational practices, new procedures and missions* Support new company initiatives including internal software systems, intranet, new hire on-boarding, special projects * Collaborate with multiple departments supporting key company endeavors, diplomacy and creativity* Supervise and contribute to back office.

* Direct supervision and motivation of staff: Talent Development Associates, Specialists and Operations Coordinator* Creation and management of a 4-Webinar series provided to new Staffing Division employees* Create, update, advise and implement operational training document content and contribute to content development* Facilitate training content to.

* Supervise staff of Regional Trainers throughout the country* Aid staff by offering techniques and suggestions in improving and strengthening interpersonal skills* Create and set up leadership development programs enhancing productivity and quality of work* Offer team building and assess training needs based on management requests* Enhance efficiency.

* Responsible for training, supporting and monitoring operational functions of personnel service offices* Conduct classroom, branch and individual instruction for all employees, including management, in the areas of standard operations, computer software, office automation, document management and sales techniques* Assisted in a nationwide computer.

* Supervised branch operations including office automation, database maintenance and various reporting functions* Recruited, screened, evaluated and matched qualified candidates to clients’ job requirements ensuring retention* Assisted in generating highest branch weekly payroll billing* Managed all aspects of weekly payroll including processing.

* Client development and rapport building through marketing, responses to requests and extensive follow-up* Qualified, serviced, maintained and expanded client base soliciting job orders* Interviewed, evaluated and referenced all candidates to determine their skill levels and suitability for employment* Increased applicant base through recruiting.

* Contributed to the branch profitability by offering a consistently high level of customer service * Maintained, developed, obtained job orders and matched skilled temporary candidates to assignments* Oversaw all aspects of large light industrial account; scheduled over 100 employees daily* Handled payroll functions for the branch; processed over 150.