Paul Letson, Mba Email & Phone Number

Greater Atlanta Area

Leads ongoing top-tier multi-million dollar client engagement strategies among B2B, customer, and employee-focused programs by creating strategic plans, research plans, data analysis plans, high-performing teams, sustainable budgets, and future roadmap priorities. Strategies implemented result in new scalable client solutions, playbooks to allow a consistently high-quality client engagement experience, and business impact analytics to measure program outcome improvements.• Leads external and internal stakeholder management by establishing objective measures of success through measurable outcomes. Structure teams and processes to allow inclusive and agile approaches to achieve defined program goals• Supports global and large organizations in achieving key performance indicators through a combination of B2B, marketplace, and workplace solutions. Shapes strategic action plans through a combination of market research, listening strategies, and both quantitative and qualitative analysis• Collaborates across global functions and roles to establish and execute complex priority engagements. Establishes clearly defined goals, agile processes, and inclusive teams to achieve scoped objectives within excellence parameters; including target milestones, budgets, and client feedback

Greater Atlanta Area

Created and delivered new customized solutions to improve client key business metrics. Led multiple internal teams to create new offerings, maximize client retention, increase revenue growth by 15% or more, and improve the client experience.• Led integral consulting practice teams to develop new consulting frameworks and client offerings aligned to researched market demands. Led a diverse team of subject matter experts, learning & development experts, data scientists and consultants across various countries• Developed internal high performing and highly engaged consulting teams by establishing clear expectations, aligning contributions to development opportunities, and providing ongoing coaching to team members resulting in improved performance driving increased client metrics• Expanded portfolio of consulting offerings to further increase client portfolio of tier one strategic accounts by both securing new clients and increasing scope of other business services to existing clients through high impact offerings

Greater Atlanta Area

Leveraged industry best practices to provide operational and strategic leadership for internal and external business units. Influenced key decisions by managing stakeholder relationships. • Managed engagement risk and quality by establishing clear, strategic, and expedited processes. This included project initiation, defining the project timeline and milestones, and execution of the statement of work• Exceeded account management goals by leading client accounts and maintaining 100% client renewal with 70% of accounts adding additional consulting scope to the statement of work while maintaining internal budget targets• Established high levels of quality and accountability by effective team resourcing, budget planning, and timely coaching to team members to further improve their individual contributions

Greater Atlanta Area

Partnered frequently with client teams to identify pressing marketplace challenges and workplace opportunities. Created solutions to achieve immediate improvement of project scoped business objectives by an increase of 20% or more with sustainable initiatives.• Designed and led client onsite visits and implementation efforts within a $15 million portfolio including kickoff meetings, focus groups, advanced analytics, manager one-on-ones, and executive interactive presentations which resulted in increased efficiency by at least 20% and increased profitability by as much as 30%• Collaborated with cross-functional teams across multiple departments to ensure the project schedule, research objectives, analytics, and communications resulted in successful execution of the project scope while holding to strict deadlines• Managed client engagements and key stakeholder relationships to consistently achieve and maintain top 1% of internal ratings and top 10% of client ratings resulting in client retention and growth of existing accounts

Greater Atlanta Area

Provided client solutions to improve stated business objectives by 10% or more by creating marketplace and workplace surveys, analyzing client data, gathering secondary research, and performing market research.• Managed the implementation process for client projects and improved efficiencies by an average increase of 20%• Briefed senior executives on project findings and made recommendations that were actionable by the client• Led the research phase and data analytics for client projects by specializing in SPSS and Excel which allowed for identification of actionable outcomes for the client

Soldotna, Alaska

• Reported to Financial Controller and worked collaboratively with executive management• Completed various financial projects including community benefit, accounting, pre-audit assistance, and reimbursement projects within strict deadlines• Developed critical thinking skills in financial and accounting disciplines• Exercised excellent communication skills with management and colleagues• Created detailed financial spreadsheets and financial statements for a nonprofit hospital• Benchmarked financial parameters for all departments

Master Of Business Administration (Mba)

• Completed the UNC Kenan-Flagler Leadership Initiative (LI) • Served as a Student Ambassador

Bachelor Of Science, Finance And Economics Double Majors

Activities and Societies: Omicron Delta Epsilon, Omicron Delta Kappa, Berry Investment Group, Co-Curricular Transcript Committee, Who’s.