Robert Bock Email & Phone Number

Hudson Wi

Vernon Hills, Il

Project Manager in the Service Management Office (SMO. Project Efforts included: - Deploying a Global employee/contractor onboarding and technology provisioning solution translated into five (5) languages.Member of the Project Management Organization (PMO) for the worldwide deployment of SAP. Responsibilities included: - Sourcing content for, managing, versioning and presenting all program level documentation for multiple major and minor SAP software releases. - Interface with multiple administrative support and IT organizations to provision, support and troubleshoot systems access for worldwide project and development resources. - Lead effort working with Software Quality group gathering requirements in order to allow incremental releases of the SAP system.

Waukegan, Il

Managed projects within the IT Organization. Efforts included: - BI/BW projects related to the SAP upgrade effort - Brand Templates for all internal ShparePoint sites and sub-sites. - Multiple deployments associated with Corporate Marketing

South Elgin, Il

Provide technology, applications and process improvement support for middle market clients as an independent contractor. Recent project included: - Reduced systems maintenance costs by $80,000 per year, increased system up time by over 1,500 hours per year after leading a system upgrade and database conversion for a die casting company. - Achieved productivity improvements of approximately $100,000 annually and increased traceability of user over-rides of standard commission percentages by designing and implementing a custom enhancement for a signage and lighting manufacturer.

Schaumburg, Il

Led project teams in the implementation of systems at several locations. Projects Included: - Managed five consultants at three locations for the conversion and implementation of financial andmanufacturing software for a manufacturer of industrial hoses. Results included lowered operating costs of approximately $90,000 per location, and improvements in customer service levels including fill rate and on-time shipments. - Planned and supervised initial implementation and subsequent upgrade of financial and distribution software, including on-line freight and sales tax calculations. Project allowed client to successfully launch a new $8 MM per year division and reduce customer service and operations staffing levels while maintaining 95% line fill and on-time shipping efficiency. - Audited the implementation process of a competitor, at request of corporate parent, to provide objective assessment of project status and objectives. Results included 4,000 man-hour reductions in consultant/sub-contractor time saving corporate parent over $700,000 in fees as well as the elimination of two IT and one accounting position after implementation. Improved line fill rate to 97.8% from 89.7%.

Crystal Lake, Il

Managed the IT infrastructure and staff for an industrial manufacturing company.