Robert Perry Email & Phone Number

Arlington, Va

Provide direct user support, including troubleshooting issues to allow for the timely and accurate completion of work by user community. Design, install, and test network and telecommunications systems. Promoted from previous positions: IT Coordinator II (2011-2012); IT Coordinator (2005-2011).➤Served as information security officer with accountability for classified computing systems. ➤Led corporate initiative to identify and document all non-centralized office printers. ➤Collaborated with Columbus, OH operations staff to install and rebuild agent to ensure timely and consistent backup of all data stored on IT equipment. ➤Created contingency plan to deploy inventory and resources in preparation of government shutdown.

Herndon, Va

Provided Windows XP desktop support services for hundreds of client users, which included Unisys Corp. and Department of Homeland Security. Imaged workstations with OS and applications for deployment. Configured new user accounts on workstations.

Silver Spring, Md

Setup and configured workstations, laptops, and servers. Repaired machines and trained staff to fix NT machines. Replaced, upgraded, and tested hardware and software. Loaded applications, anti-virus software and desktop / server operating systems.

Traveled to various locations to provide full-range of comprehensive IT professional services, from network design and engineering services to remote, onsite and logistical solutions. Facilitated computing, installed firewalls, anti-virus software, and patching.

Washington D.C. Metro Area