Robert L. Prattico, Mma Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

- Built various predictive models such as Regression, KNN, and Neural Networks to inform the client of the probability that a notice of late payment would result in a claim being filed by their customers. Tested models’ performances using predictive metrics such as accuracy, confusion matrix, precision, and recall- Built dashboards and usage protocols to pair with the models. The completed solution generated returns of 5x ROI and 52% reduction in time spent on processing notices- Tools used to generate value: Python, Tableau, Excel

Montreal, Quebec, Canada

- Served as the liaison between over 50 of the firm’s institutional clients, custodians, and the portfolio managers - Proactively managed client accounts valued in the range of $100k to $500M. Executed money market trades to ensure accounts did not fall into a debit position upon cash needs - Completed and delivered reports, invoices, and statements on monthly and quarterly bases - Promptly responded to any client requests or concerns. Effectively employed relationship management skills to ensure client satisfaction

- Assisted the CEO in the acquisition process to horizontally expand and develop Datavalet’s business via M&A endeavours in the Wi-Fi, Wi-Fi analytics, and technology industry - Prepared reports and models that encompassed research, investment analysis, due diligence, and financial performance of targets. These were used by the CEO to steer negotiations

Montreal, Quebec, Canada

- Diplomatically guided RBC clients through issues with Visa and MasterCard transactions over phone call and email inquiries. Practiced good judgement to independently solve complex problems for customers with the aim of improving RBC’s external relationships and uphold its quality customer service reputation.- Took initiative to independently navigate through high pressure challenges involving sensitive matters regarding clients’ personal finances. Found satisfactory resolutions to clients’ hardships caused by COVID-19.- Successfully assisted clients with various other banking and finance related inquiries by being an active listener and excellent communicator. Cordially followed up on any outstanding requests.

Montreal, Canada Area

- Actively contributed to the construction of the firm’s in-house CRM system and to the maintenance of the data within - Consulted with 5 departments to ensure the accuracy and relevance of data in the system and to gather feedback on how to improve the CRM system to the benefit of all divisions of the firm - Prepared 6 dashboards and 4 spreadsheets that provided an overview of PSP’s relationships with external firms and partners. These documents helped the business development department decide on what strategies to pursue with those firms in the coming future

Montreal, Canada Area

- Collaborated with peers to establish and maintain a safe environment for patrons, reacted swiftly to emergency situations, conveyed a positive demeanor of responsibility.- Devised creative and effective techniques to teach adults and children. Developed a patient and cooperative work ethic to communicate with and mentor special needs individuals.- Upheld community relations by ensuring positive experiences for patrons, excelled at actively listening and responding to patron needs or questions to strengthen the facility’s relations with the public.

Montreal, Canada Area

- Caretaker for children ages 5 to 13 and special needs individuals; dedicated to maintaining positive environment for campers.- Organized and supervised activities for children, delegated tasks to assistant instructors.

Master’S Of Management In Analytics

Applied Skills: - Programming: SQL, R, and Python (pandas, matplotlib, scikit learn) - Data visualization: Tableau, Power BI, PowerPoint.

Bachelor Of Commerce - Bcom, Finance, General

Activities and Societies: Co-op StudentMajor in Finance Business Concepts: - Business Communication - Business Technology Management.

College Diploma, Pure And Applied Sciences

Activities and Societies: Member of the Marianopolis Italian-Canadian Association