Robert Rust Email & Phone Number

Washington, District Of Columbia, United States

• Serve as project team lead for large federal client: create stakeholder maps, conduct interviews, gather data streams, develop recommendations, and oversee performance improvement initiatives
• Form strategic relationships client leadership teams and teaming partners
• Manage full project financial requirements, including burn rates, margins, invoicing, and staffing
• Coach senior leadership on creating measurable organization-wide implementation goals
• Onboard new employees to client workstream; direct skills development and manage deliverables
• Oversee performance, hours tracking, competency leveling, and career development of team members

Washington, District Of Columbia, United States

• Led project team in planning, executing, and tracking conversions for a social media company recruitment campaign
• Spearheaded process mapping and materials overhaul of client review systems, including 12 technical platforms and 20+ organizational divisions; created communication plans and Center-wide narratives for 5,000+.
• Led workstream SharePoint web migration, resulting in 80% unique visitor increase YOY: performed website audit and restructuring, conducted UX listening sessions, built site pages, oversaw stakeholder quality assurance.
• Built and maintained multi-year workstream project tracker using Asana, Microsoft Excel, SharePoint Lists, and Microsoft Planner

Washington, District Of Columbia, United States

• Assessed efficacy and implemented process improvements for a large federal agency’s multi-year regulatory and operational initiative
• Planned, executed, and tracked conversions for a recruitment equity social media campaign that saw significant growth in page views, engagements, and high-value conversions to a custom-made jobs application page
• Performed website audits and designed, wireframed, and launched suggested updates
• Contributed to stakeholder engagement plans, including outreach materials and implementation strategies

• Managed digital projects for federal and private clients. Oversaw deliverables progress on website development, social media advertising, video production, SEO, messaging audits, rebranding, print materials, etc.
• Reviewed and edited contract pricing, language, and deliverables. Consulted on delivery timelines and fee structuring
• Served externally as clients’ primary contact while coordinating internally with account management, product management, and development teams
• Managed timelines, budgets, team allocations, communications, and ad-hoc sales requests on projects

Washington D.C. Metro Area

• Communicate directly with clients on up to 15 simultaneous web/media projects
• Assist in client training and website launch follow-through
• Coordinate project team members to ensure consistent timeliness of deliverables through Asana and Basecamp
• Create work orders, authorization forms, master services agreements, and project briefs, and oversee online/handwritten signature process

Washington D.C. Metro Area

• Adept at project planning for large and small-scale endeavors, set up of onsite digitization systems, scanning, post production, and executive-level client communication.
• Manage enterprise-wide digitization projects involving multi-organizational teams for national clients including the Smithsonian and The National Institutes of Health.
• Handle and digitize rare materials of varying media requiring complex organization and digital capture.

Charlottesville, Virginia Area

Oversee the progress and productivity of over 20 employees in the digital branch of the Special Collections Library at UVa

Charlottesville, Virginia Area

Manage the visitor information and facilitation upkeep of the Rotunda at UVA, with experience interacting with large visiting groups.

Charlottesville, Virginia Area

Lead 400+ member organization working to facilitate student conversations about social and identity topics at UVA, including moderating of “town halls” exploring root-cause analyses of major issues facing students, faculty, and staff.

Charlottesville, Virginia Area

Facilitated student discussion groups focused on increasing understanding between individuals of different backgrounds and identities in the UVA community.

Charlottesville, Virginia Area

Charlottesville, Virginia Area