Robert Reeves Email & Phone Number

Orlando, Fl, Us

Massachusetts, United States

- Performed comprehensive threat analysis on phishing email reports from end users, resulting in a high success rate in safeguarding the organization and a high satisfaction rate among users.- Researched the latest information technology (IT) security trends.- Prepared reports that document general metrics, attempted attacks, and security breaches. - Administered ISO 27001 efforts by developing and implementing over 20 policies and procedures that align with ISO 27001 standards.… Show more - Performed comprehensive threat analysis on phishing email reports from end users, resulting in a high success rate in safeguarding the organization and a high satisfaction rate among users.- Researched the latest information technology (IT) security trends.- Prepared reports that document general metrics, attempted attacks, and security breaches. - Administered ISO 27001 efforts by developing and implementing over 20 policies and procedures that align with ISO 27001 standards. - Recommend security enhancements to management or senior IT staff.- Aided our global IT team identify the legitimacy of alerts, reducing the number of false positives. - Successfully administered a security awareness program impacting over 3,000 employees via knowbe4. Resulting in a boost in the organizations security posture.- Partnered with compliance to provide training records during various audits resulting in good rapport with existing clients.- Created meetings to collaborate with numerous teams such as IT, legal, and compliance to ensure alignment of security goals and objectives. - Successfully maintained and updated security policies and procedures to ensure compliance with industry standards and regulations while simultaneously keeping up to date with client compliance requests.- Worked closely with engineers to come up with new testing ideas that includes using sandboxing to try different outcomes. Resulting in a positive satisfaction before pushing out new policies or updates.- Successfully created a central documentation for physical security at all our physical locations that proved satisfactory from stakeholders, compliance and others who may need physical security information.- Partnering with various departments to complete vendor security questionnaires and maintained a security matrix for such questionnaires. Resulting in a good rapport with client request.- Utilized Jira for ongoing project management, workflow changes, and customization changes. Show less

- Disseminating complex third party remittances. - Utilize customer service approach in communicating with clients to obtain any missing information required to accurately post payments. - Collaborate with billing and collections team to help advise of, and resolve, payment discrepancies- Reporting and data retrieval from various VMS and MSP platforms. - Payroll support pulling hours from MSP portals.- Assisting team with various billing and collections tasks as needed… Show more - Disseminating complex third party remittances. - Utilize customer service approach in communicating with clients to obtain any missing information required to accurately post payments. - Collaborate with billing and collections team to help advise of, and resolve, payment discrepancies- Reporting and data retrieval from various VMS and MSP platforms. - Payroll support pulling hours from MSP portals.- Assisting team with various billing and collections tasks as needed. - Review of placements, terminations, change requests within CRM tool. - Assist with projects as needed.- Trained colleagues how to navigate CRM systems.- verify accuracy of data, and report, identify, and correct any errors made by both internal and external personnel. Show less

Manchester, New Hampshire, United States

- Council Member strived to ensure the connection of committee activity to mission, strategy, and objectives. Participated in meetings, conference calls, task teams, and other activities to the fullest extent possible.- Analyze and verify all dates of service and billed amounts.- Research missing and incomplete information resulting in billing errors and denials.- Perform adjustments to reconcile accounts and completing unbilled reconciliations on a weekly basis.- Verify client… Show more - Council Member strived to ensure the connection of committee activity to mission, strategy, and objectives. Participated in meetings, conference calls, task teams, and other activities to the fullest extent possible.- Analyze and verify all dates of service and billed amounts.- Research missing and incomplete information resulting in billing errors and denials.- Perform adjustments to reconcile accounts and completing unbilled reconciliations on a weekly basis.- Verify client data for completeness and accuracy prior to billing cycle to ensure excellent customer service.- Verifying and analyzing claims for Amazon Pharmacy.- Presented projects that include team or individual projects, presentations or research papers. Show less

Massachusetts, United States

- Support candidate activity to ensure all electronic paperwork is completed on time.- provide follow-up correspondence to candidates on recruiting status via email and phone.- Assist in coordination of other recruiting activities as needed- Assist in on boarding of new hires and departures of employees.- Tracking recruiting activities and reporting candidate status.

Sydney, New South Wales, Australia

Partnering with industry organisations in the Australian business environment is the foundation of commitment to providing the best events in the Australian marketplace.-Working with the marketing department to convert inbound sales enquiries into leads.- Making a high number of calls to meet daily KPI.-Cold calling and selling to a list of prospective event attendees.-Working with the conference production team to develop an understanding of the event. -B2B sales

Orlando, Florida Area

-Interacted with guest daily speak to them about directions, help with their needs, - help maintain guest rooms.

Master'S Degree, Cybersecurity

Bachelor'S Degree, Communication And Media Studies