Robert Ringe Email & Phone Number

Dekalb, Illinois, United States

St. Charles, Il

● Desktop Support for Windows 7, Windows 10, and Macbooks/iPads● Set up all users, computers, and cubes/offices for new users● Maintained ticketing system and performed upgrades (Jira)● SSL cert creation and implementation● Printer support and implemented HP Jet Admin for reporting and maintenance● Performed maintenance on laptops (monitor, keyboard replacements)● Performed upgrades on laptops and pcs (Ram, SSDs, Network Cards, Wifi Cards, etc…) ● Performed printer maintenance (Fuser, Print Bed, Toner Reservoir replacments)● Performed maintenance on Zebra thermal printers as well as set up and taught operation of Thermal Printers● Performed new user orientations for IT operations● Server set up and maintenance● Set up and maintained security system. ● Set up Global Policies to assist with day to day operations● Set up VLANs for Printers, Phones, Cameras, etc.. ● Managed Exchange 2013 onsite.● Assisted with 2 additional company acquisitions and their transition to Illinois● Assisted with set up of 2 different physical office and warehouse locations● Designed, implemented, and managed new Camera system using existing HIK Vision cameras● Installed and managed new phone system. Set up ring groups, call flows, etc…● Worked with product design to create labels for boxes and products using LabelView. ● Designed logos and marketing material with Marketing department. ● Designed, created, and implemented webpages● Created videos for Marketing Department for webpages and conventions● Designed certificates and internal notices for HR use

Lombard, Il

● Desktop Support for Windows 7 and upgrades to Windows 10 throughout the office● Integrated Domain environment, firewall and wireless access points installed. ● Designed and implemented new phone system (Ring Central)● Designed and implemented new RFID access system with 3rd party installers● Implemented security measures for sensitive data● Implemented Office 365 throughout office● Designed multiple logos and marketing material for products developed in house● Designed, moved, and upgraded webpages to Word Press● Designed marketing “schwag” for handouts at conventions● Designed banners and large display marketing for conventions

● Provide technical and customer support for large customer base● Desktop support for Windows Operating System (XP, Vista, 7, 8, 2003, 2008, 2012, SBS)● Network support for large corporations● Wireless access point implementations● Prepare new hardware for installation onsite to reduce any interruptions to client● Work with 3rd party vendors for custom applications● Work with, maintain, design, configure virtual infrastructure environments (VMware, Hyper-V)● Design and build custom hardware based on clients’ needs● Implement Office 365 exchange email solutions● Configure physical firewalls to assist with blocking malware and cyber attacks against clients● Work with multiple backup solutions to protect client data (NT Backup, Windows backup, Shadowprotect, VaultLogix, Intronis, Veeam, Backup Exec)● Work with MSP Software to track time, schedule jobs, and monitor clients’ environments (Alert, Level Platforms, Connectwise, Labtech) ● Redesigned entire branding of company – Logos, Letterheads, Website, Marketing Materials, and Company products and apparel

Mcp, Mcp, Mcsa, Mcse

Bfa, Video Game Art And Design

Bfa, Media Arts And Animation