I am a results-driven IT professional with five years of experience in IT support and a commitment to continuous learning. Currently pursuing an associate's degree in networking and virtualization, along with CCNA and Microsoft certifications, to enhance my expertise in networking and system administration.Previously certified in various CompTIA pathways, I focus on applying my skills in time management, critical thinking, and problem-solving to drive success. With a proven track record of determination, I am eager to contribute to the success of a forward-thinking IT team and make a meaningful impact in my next opportunity.
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It Infrastructure EngineerIqeSpencer, Nc, Us -
It Field Technician - Windows 11 Refresh For Atrium HealthApex Systems Nov 2024 - PresentWinston-Salem, North Carolina, United StatesFacilitate seamless upgrades from Windows 10 to Windows 11 by assessing client hardware and software needs, backing up local data, configuring Active Directory group assignments, and installing necessary software. Provide great client support to ensure minimal disruption during the process. -
Is Desktop SupportGaylor Electric, Inc. Jul 2023 - Mar 2024Mooresville, North Carolina, United StatesSet up user accounts and reset passwords in Azure AD/Entra ID; reimaged and deployed laptops, iPads, and iPhones for employees. Managed devices using Microsoft Intune. Troubleshot printing issues. Provided technical support for Windows clients and Apple iOS devices. Installed and troubleshot Microsoft Teams Room devices. -
I.T. TechnicianGlitch! Support Llc Jan 2020 - Jul 2023Concord, North Carolina, United StatesRepair and reimage desktops/laptops. Provide technical assistance for computers and other peripherals. Configure new devices. Perfom backup of client data. Test and install network cable.
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I.T. Workstation Support SpecialistDuke Energy Corporation May 2019 - Jul 2019Charlotte, North CarolinaUsed Remedy to manage tickets, physically replace damaged components of desktops/laptops and reimaged them, so that they can be shipped to meet the deadline for the client. -
Geek Squad AgentBest Buy Jan 2013 - Dec 2013Arlington, TexasPerformed 1st time setup for new devices and repair on older devices. Talked to clients about what services are offered and kept them informed on the status of their device. -
Help Desk TechnicianSan Antonio College Sep 2011 - Dec 2011San Antonio, TexasManaged help desk tickets and provided technical assistance for computer systems, projectors, and other Audio/Visual equipment for San Antonio College. Also assisted in setup for special events.
Robert Sarratt Education Details
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Networking And Virtualization -
Network Operations And Security -
Computer Programming
Frequently Asked Questions about Robert Sarratt
What company does Robert Sarratt work for?
Robert Sarratt works for Iqe
What is Robert Sarratt's role at the current company?
Robert Sarratt's current role is IT Infrastructure Engineer.
What schools did Robert Sarratt attend?
Robert Sarratt attended Rowan-Cabarrus Community College, Western Governors University, Arlington High School.
Who are Robert Sarratt's colleagues?
Robert Sarratt's colleagues are Ralph Notarangelo, Steve Kreider, James John, John Maric, Shawn Lawlor, Adam Ramey, Angelita Domingos.
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Robert Sarratt
Director Of Sales And Marketing | New Business Development, Key Account ManagementAtlanta Metropolitan Area8aceindustries.com, monumentalequipment.com, bellsouth.net, gmail.com, gmail.com, aol.com, attbi.com, inspectall.com -
2csc.com, csc.com -
Robert Sarratt
United States -
Robert Sarratt
United States
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