Bob Sasena Email & Phone Number

Strategic Agility: Identify, recommend and implement process improvements to meet corporate strategy and profit goals. Developed and implemented software improvements to streamline process and reduce full time employee requirements. Seasoned communicator at all levels including presentations and training.Organizational Ability: Time management and strong organizational skills necessary to meet multiple daily and monthly deadlines successfully. Experienced multi-task worker operating in high stress environments. Effective listener with a strong ability to understand business needs and provide process or software solutions.Action Oriented: Self-starter, working for “stretch” goals with documented results; Dedicated to excellent customer service through understanding, analysis and prompt solutions. Created and managed two small companies, various branch offices and company departments. Recommended and implemented software solutions to streamline and improve customer satisfaction.Skills: Experienced MS Outlook, Excel, Access, PowerPoint. Critical thinker utilizing logic, research, reasoning and quantitative analysis to meet corporate goals. Process and product solutions management experience. Profit & Loss accountability. Effective communicator between developers and business associates to solve and implement software solutions. Experienced in contract negotiations, structure and implementation methods. Written business plans, work statements and cost/benefit analysis for various projects and yearly goals. Price and feature analysis. Test case development.Accomplishments: Cross functional project development, tested and implemented product solutions resulting in 75% improvement to order processing software. Developed various product and marketing strategies to improve profit margins by more than 20% annually. Developed and implemented various software solutions for customer process flow over the past ten years.Specialties: Database management, Excel, Lotus Approach and MS Access user.Meeting presentationsBusiness process and software solutionsProduct and profit margin management & analysisRisk managementHired, trained and managed secondary marketing associates and retail branch operations

Listed skills include Mortgage Banking, Risk Management, Underwriting, Financial Analysis, and 23 others.